ᐅ Tiling work to be complained about?

Created on: 13 Oct 2019 11:08
L
LarsRud
Hello,
after the tiling work was completed, we walked through the house and were a bit surprised by some issues.
Now we are not sure if we are just being picky or if the work was really done carelessly. Are these defects fixable and should they be raised with the tiler?

These corner cubes are mostly installed at an angle.

One rail in the photos is also slightly twisted. The grout joints are not parallel in a few places.

And in the last photo, isn’t an internal corner supposed to be mitered?

See photos
Close-up of a wooden door edge with metal profile and red marking (hinge area)


Close-up of a silver metal frame edge with white panel, corner visible.


Close-up of metal frame corner: two dark strips meet; gap with white dust.


Close-up of a stainless steel edge on the corner of a piece of furniture with wooden top


Room corner with wooden floor on the left and white tiles on the right; red marking highlights the transition.


Indoor view of a white window with glass; red circles mark gaps at the edge and bottom


Close-up of a silver metal edge on a white furniture front, corner visible


Corner view: wooden floor panels and a silver metal edge of a door front.
LarsRud14 Oct 2019 15:48
Thanks for all the feedback.
Tomorrow, I’ll go through everything with a tiler we know to get some expert advice. After that, I plan to talk with our site manager since the tiler is no longer at the construction site.
Our building inspector said he would address this during the final inspection.

I’m still unsure which is the better approach. Should I contact the site manager next, since he is on site these days, or would sending photos to the tiler along with a phone call be the right way to go?

Actually, the site manager is the appropriate contact for this, right?
H
hampshire
14 Oct 2019 17:41
LarsRud schrieb:

Isn’t the construction manager the right person for this?

You can bring up the topic in any conversation—this way, the issue gradually gets addressed. The “wrong person” will reveal themselves; in the end, the manager is always the one who counts. Stay polite, praise what is good, and address what needs improvement. Be clear, use “I” statements, and avoid accusatory language. Prepare a path for your counterpart and let them come up with the idea to follow it with you. Be clear about your negotiation goals; otherwise, nothing will come of it.
LarsRud15 Oct 2019 21:09
And here are a few more defects found by another tiler who took a look.

A hand pointing at a protruding tile at the transition from wooden floor to wall.


A hand holding a red spirit level vertically against a door frame during construction work.


Close-up: fingers on the edge of a wooden cabinet with metal runner, light background.


Hand holding a silver metal edge next to a tile joint; yellow text: water remains pooled.


Rusty metal edge of a white panel; close-up from above with a hand on the edge.


Incomplete shelf: open water connections, water running towards the wall.


Bathroom wall with tiles; note: shelf improperly installed, water runs toward the wall.


Person adjusting a red door frame; spirit level visible on the strip, side metal wall.


Red spirit level placed across a wooden panel; hand holding it steady.
B
Bookstar
15 Oct 2019 21:53
Water flows toward the wall, and then there are pictures of the toilet and washbasin??

This is problematic in the shower and should be corrected.
LarsRud15 Oct 2019 22:06
The walk-in shower is positioned in such a way that water might possibly get onto this shelf.

I think the surface should simply slope away from the wall rather than towards it, or at least be level. This applies to any shelf in the bathroom, including a shelf by the washbasin, right?

Close-up: Hand holding a red spirit level checking the levelness of a wooden board.
B
Bookstar
15 Oct 2019 22:23
Strictly speaking, you are right, it is a defect. However, it only becomes a problem in the shower. In my opinion, it would be excessive to have everything checked.