ᐅ Tiling work to be complained about?

For us, the process was completed after 4 days. However, I was told beforehand it would take 14 days. Regarding your point, first of all, you need to live nearby to inspect it daily. Second, I do my work in a way that the customer is satisfied, and even a child or a blind person could spot these defects! So, sorry, but your statement is nonsense. I specifically have a site manager and a company for this! Otherwise, I could have contracted all trades myself, which is exactly what I wanted to avoid.

LarsRud schrieb:

In our case, they finished after 4 days. However, I was initially told 14 days. Regarding your point, first, you need to live nearby to be able to inspect the site daily. Secondly, I do my work to ensure customer satisfaction, and even a child or someone who is visually impaired could notice the existing defects! So your statement is nonsense, sorry. That’s why I have a construction manager and the company for this! Otherwise, I would have had to assign all trades myself, which I didn’t want to do.

Your and my understanding or assumption about the quality of one’s own work is valid. But from what I’ve learned here in the forum and from installing my sliding door (my last project in the house), this approach is standard and expected in construction.

I don’t know how you are managing your build—whether by hiring individual trades (with an architect and an additional construction manager) or through a general contractor. But a construction manager coordinates the trades and serves as your contact for any escalation. They do not guarantee the quality of work performed on site.
What I have understood here in the forum is that it is necessary for the client to be on site. If you can’t do this because you live too far away, this is the kind of outcome you get.

Zaba12 schrieb:
But a construction manager coordinates the trades and is your contact person for any escalation. They do not ensure the quality of the work performed on site.

It may be that our general contractor’s construction manager is an exception, but they have found a few mistakes that neither I nor our expert had noticed. There are also good ones.

opalau schrieb:

It may be that our general contractor/ site manager is an exception, but he has already found a few mistakes that neither I nor our expert noticed. There are also good ones.

Of course there are! But initially, everyone tries to present themselves in the best light, even if that’s not the case. The workers who installed my sliding door to the living area did two things: 1. They damaged the tile when drilling to secure it, meaning the tile broke, and didn’t say anything. 2. They covered the damaged area with some kind of compound to hide it! I called the supervisor, explained everything, and he said he would sort it out and come by! The next morning, he asked his employees if everything went well during the installation. Their answer was “yes boss, everything’s fine.” When he then showed them the photos, their faces dropped. They thought the customer wouldn’t notice and it wasn’t a big deal. Obviously not.

The perspective on construction is usually quite different.

Zaba12 schrieb:

When it comes to tiles, it’s mostly a matter of appearance and doesn’t require technical knowledge. The argument “I’m a layperson” doesn’t apply here.

Not everything that a layperson dislikes is necessarily a defect, and not every defect is immediately visible (e.g., waterproofing, unstable substrate, cavities, slope, etc.).

Looking at the pictures, I am reminded of the report titled "tile layer-does-not-want-engineers-from-Audi-and-Siemens-as-clients." Many of the defects you mentioned are unfortunately cosmetic and not actual defects.
I am really curious to see how the construction manager will handle this. Has he not made any statements about it in the past few days?