ᐅ Issue?? Prefinished hardwood flooring adhesive not sticking everywhere?!
Created on: 2 Apr 2016 19:24
W
WildThing
Hello everyone,
HELP!
Since Thursday, our (actually) beautiful oak parquet in wide plank style, 12mm (1/2 inch) thick, has been glued down by a flooring installer.
Today, we noticed that the floor creaks in some areas, and in some spots with a diameter of about 1 meter (3 feet), it is not properly glued. When you step on these spots, the floor moves downward as if it were installed as a floating floor. In other areas, the floor is firmly glued as expected.
I believe this is a defect?
What would be the best way to fix this issue? What should be considered?
HELP!
Since Thursday, our (actually) beautiful oak parquet in wide plank style, 12mm (1/2 inch) thick, has been glued down by a flooring installer.
Today, we noticed that the floor creaks in some areas, and in some spots with a diameter of about 1 meter (3 feet), it is not properly glued. When you step on these spots, the floor moves downward as if it were installed as a floating floor. In other areas, the floor is firmly glued as expected.
I believe this is a defect?
What would be the best way to fix this issue? What should be considered?
Hello "WildThing".
It is well known that parquet flooring, as well as ceramic tiles, cannot achieve full-surface, i.e., 100% contact with the subfloor, even with good adhesive application. The reasons for this are complex and will not be discussed here.
This also applies to engineered wood planks.
However!
As soon as the non-adhered surface area exceeds approximately 25% to 35% of a plank or strip, or if creaking noises occur when walking on it, or if the wearing surface compresses unevenly relative to the installation level under load, this is neither normal nor something the homeowner needs to accept.
What exactly one should consider cannot be answered in a general way.
I can only advise that you submit a written notice of defect to the installer (with whom you hopefully signed a written contract!!??).
In the subject line of your written defect notice, this term must be clearly stated.
The notice should include a description of the issue as well as a request and deadline for defect correction.
This is something you should be aware of.
The installer will then reflect on how, based on their experience, to address the parquet detachment issue.
Further discussion beyond this point would be pointless.
---------------------
Good luck: KlaRa
It is well known that parquet flooring, as well as ceramic tiles, cannot achieve full-surface, i.e., 100% contact with the subfloor, even with good adhesive application. The reasons for this are complex and will not be discussed here.
This also applies to engineered wood planks.
However!
As soon as the non-adhered surface area exceeds approximately 25% to 35% of a plank or strip, or if creaking noises occur when walking on it, or if the wearing surface compresses unevenly relative to the installation level under load, this is neither normal nor something the homeowner needs to accept.
What exactly one should consider cannot be answered in a general way.
I can only advise that you submit a written notice of defect to the installer (with whom you hopefully signed a written contract!!??).
In the subject line of your written defect notice, this term must be clearly stated.
The notice should include a description of the issue as well as a request and deadline for defect correction.
This is something you should be aware of.
The installer will then reflect on how, based on their experience, to address the parquet detachment issue.
Further discussion beyond this point would be pointless.
---------------------
Good luck: KlaRa
Hello everyone,
Thank you for your replies!!
We reported the defect immediately (verbally), and our flooring installer came the same day to take a look at the issue.
It is indeed the case that the floor is not in contact with the subfloor in several larger areas and “floats” when walked on. This happens in places where the floorboards run lengthwise along the wall. However, there is a gap between the boards and the wall.
Some of the floorboards have been cut out, and according to the flooring installer, the adhesive is not properly bonding to the subfloor. It seems to adhere well to the boards themselves. It is possible that the adhesive was of poor quality, and someone from the adhesive manufacturer’s company will also inspect the situation.
It looks like the entire floor may need to be removed and redone, but we have to wait and see what the final outcome will be.
Best regards,
WildThing
Thank you for your replies!!
We reported the defect immediately (verbally), and our flooring installer came the same day to take a look at the issue.
It is indeed the case that the floor is not in contact with the subfloor in several larger areas and “floats” when walked on. This happens in places where the floorboards run lengthwise along the wall. However, there is a gap between the boards and the wall.
Some of the floorboards have been cut out, and according to the flooring installer, the adhesive is not properly bonding to the subfloor. It seems to adhere well to the boards themselves. It is possible that the adhesive was of poor quality, and someone from the adhesive manufacturer’s company will also inspect the situation.
It looks like the entire floor may need to be removed and redone, but we have to wait and see what the final outcome will be.
Best regards,
WildThing
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