ᐅ Tiling work to be complained about?

Created on: 13 Oct 2019 11:08
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LarsRud
LarsRud13 Oct 2019 11:08
Hello,
after the tiling work was completed, we walked through the house and were a bit surprised by some issues.
Now we are not sure if we are just being picky or if the work was really done carelessly. Are these defects fixable and should they be raised with the tiler?

These corner cubes are mostly installed at an angle.

One rail in the photos is also slightly twisted. The grout joints are not parallel in a few places.

And in the last photo, isn’t an internal corner supposed to be mitered?

See photos
Close-up of a wooden door edge with metal profile and red marking (hinge area)


Close-up of a silver metal frame edge with white panel, corner visible.


Close-up of metal frame corner: two dark strips meet; gap with white dust.


Close-up of a stainless steel edge on the corner of a piece of furniture with wooden top


Room corner with wooden floor on the left and white tiles on the right; red marking highlights the transition.


Indoor view of a white window with glass; red circles mark gaps at the edge and bottom


Close-up of a silver metal edge on a white furniture front, corner visible


Corner view: wooden floor panels and a silver metal edge of a door front.
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danixf
13 Oct 2019 11:21
Poor workmanship overall.
But the differences in the tiles are acceptable. That’s due to your selection. The white ones are wider. Or did you ask him to cut them?
LarsRud13 Oct 2019 11:23
Thank you for the quick response.

We did not say anything because we are laypersons in this matter and relied on the tile installer and tile supplier.
There was no statement from us regarding the planning.
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Domski
13 Oct 2019 11:24
Not really attractive... But I don’t see any major technical mistakes here, unfortunately. I’ve seen worse tile installations.

Did you pay a premium or budget price?
LarsRud13 Oct 2019 11:29
For us, everything was handled through a construction company, covering all trades. However, we will still have to pay for additional services or extra costs for stainless steel rails and oversized tiles. Therefore, I cannot judge whether this is standard or not. But I assume it is not a premium-priced tiler, as that would be too expensive for the construction company.

Still, one should be able to expect proper and good-quality work from a professional company.

We have not paid the additional invoice yet.
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boxandroof
13 Oct 2019 13:35
During your discussion with your construction company, explain what you are dissatisfied with and see how they respond. At this stage of the construction progress, you can probably already tell whether they are generally open to communication or not.

Whether the tiler was paid a premium rate or not was agreed upon between you and your construction company, and the tiler is accountable to them regarding the quality of the work. In any case, it is clear that they did not put much effort into it.

I would recommend identifying the areas that bother you the most for remediation, while remaining willing to compromise.