ᐅ Ikea FAKTUM Wall Cabinet Display Case/horizontal: Looking for Hinges

Created on: 10 Aug 2010 14:56
N
naed
Hello everyone,

On two of our Faktum wall cabinet display cases/horizontal (purchased in 2007), the original hinges have worn out and can no longer be adjusted using the supplied Allen key.

The hinges look like this:

IKEA-Verpackung mit Metallteilen, Plastiktüte und rotem Arm/Klemmteil.


Attempts to resolve this through local customer service as well as by email have so far failed.

The email customer service always replies that the hinges are separate items called INTEGRAL, and I should visit the nearest IKEA store to exchange them after checking product availability online. Great—except that searching for INTEGRAL doesn’t show the hinges I need.

The lady at the service desk in Nürnberg/Fürth said they no longer carry these hinges and instead gave me small black gas strut door lifts for 5 EUR each (approx. $5.50), but those are apparently too strong for the Faktum Ädel display cabinet door—it now opens on its own.

I’m at a loss and getting quite frustrated... maybe you can help.

Best regards,
naed
S
schlanton
22 Dec 2011 23:11
Hello everyone,

Does anyone have instructions for the hinge brackets? I received them in Frankfurt as replacements for the worn-out black gas springs. However, they don’t fit because the screw holes are too small, and I’m not sure how they are supposed to be installed.
Please help!
I
IKEA-Experte
23 Dec 2011 00:18
Was that still within the warranty period? These things are not an equivalent replacement for gas springs.
G
gundy
10 Aug 2015 20:24
Hello everyone,

I unfortunately have the same problem and am now looking for the hinges.
Does anyone still have some?

Regards and THANKS!!
I
IKEA-Experte
10 Aug 2015 20:33
Hello, I would replace the old ones with


Front and back view of a white, modular electrical module.


Including door lift with lock for silent door closing.
Includes a 25-year warranty. More details can be found in the warranty brochure.
One pair is sufficient for a door with a maximum height of 60 cm (24 inches) and width of 80 cm (31 inches). Wider doors will require additional hinges.
Care instructions
Wipe with a dry cloth.
Clean with a soft, damp cloth (water and mild dish soap or soapy solution).
Product dimensions
Quantity per package: 2 pieces
Assembly required
G
gundy
10 Aug 2015 20:46
Thanks for the quick response. I will give them a try then; they also look more robust than the old ones.

THANK YOU!!