ᐅ Corners of the new windows are very poorly finished or scratched

Created on: 22 Jun 2018 18:49
C
cybergnom
Hello,

this week our windows were installed. Unfortunately, all the corners of the windows look quite damaged, as if the corners were dragged across the floor. See the photos.
Since this is the case with all the windows, I assume it is a production issue.

I have already informed my window installer and expect to receive a response on Monday.

For my own "preparation":
1. Is this considered normal and something I would have to accept if necessary?
2. Is there any way to repair this?

Close-up of a white furniture edge with a gap and damaged corner

White furniture front corner with edge, metal plate and screws, orange baseboard visible

White wall panel at the corner with joints in interior finishing
Mycraft25 Jun 2018 16:00
Knallkörper schrieb:
Judging by the pictures, the corners could have been damaged during window installation, transport, or glazing.

No, no, and no.
11ant schrieb:
They just install whatever was delivered—without checking if it was made flawlessly.

Everyday life on a construction site 🙂 Welcome to reality...

Prominent examples are: BER, Elbphilharmonie, etc.
cschiko schrieb:
There shouldn’t be any protective film,

There is no protective film at all... that was just a suggestion from Knallkörper regarding his windows.
11ant25 Jun 2018 16:04
Mycraft schrieb:
Everyday life on the construction site

I still see a difference between manufacturers with their own dedicated installation crews and those who hire temporary workers through student agencies.
https://www.instagram.com/11antgmxde/
https://www.linkedin.com/company/bauen-jetzt/
Mycraft25 Jun 2018 17:23
Unfortunately, it is based only on belief and hope...

Should I tell the stories about how cars are built in Ingolstadt and Wolfsburg?

I believe none of you would buy a new car after finding out what goes on behind the factory gates.

As I said... I’m not too concerned about it. It looks like someone was asleep during the final inspection, or the tool was set incorrectly, or the downtime limit was reached, or something else... but all of this can be fixed with just a few simple adjustments.

Even after the windows have already been installed.

In any case, a replacement is definitely not necessary here. Unless, as already mentioned, the general contractor/window manufacturer has money to spare.
K
Knallkörper
25 Jun 2018 17:38
Mycraft schrieb:
No, no, and no.

You can write "no" twelve more times if you like, but without arguments, it won’t get us anywhere. You’re an engineer too, so it should be possible to provide reasoning 😉

At least we agree that there is a defect in the current situation. And I agree with 11ant that these windows probably shouldn’t have been installed like this.
Mycraft25 Jun 2018 17:50
I have explained how this image can occur and that it is not a big issue, and that it can also be resolved once installed.

On the other hand, I see no valid arguments from those in favor of replacement, except:

It looks bad, (which is not really a valid reason)

this is not a reason for removal and replacement.

Also, this does not constitute a defect per se here.

P.S. The three NOs were answers to your three assumptions. But since it apparently wasn’t understood, here it is again:
Knallkörper schrieb:
Judging by the pictures, the corners could have been damaged during the installation of the windows,

No, it would look different then.
Knallkörper schrieb:
or during transport,

No, it would look different then.
Knallkörper schrieb:
or during glazing.

No, it would look different then.
H
HilfeHilfe
25 Jun 2018 17:58
Interesting topic. For me, mycraft’s statement seems plausible. I also don’t think the general contractor will replace everything. I’m looking forward to seeing what happens.