ᐅ Suddenly shattered glass door

Hello everyone,
last night there was a loud bang in our house, and suddenly our glass door was shattered into a thousand pieces on the floor. The door was installed four years ago, and there was no visible damage at all. Has anything like this ever happened to you?

Attached is a picture.

Hello,

Yes, we experienced this a few years ago as well. It sounds like a spontaneous break caused by nickel-sulfate inclusion. This occurs in about 2% of all doors, is a material defect, and should normally be covered by the warranty. However, proving this can be difficult.

We were lucky at the time because, although the door shattered completely, the fragments stayed in place long enough for me to take a photo. In the picture, you could see that the cracks started somewhere in the middle of the door itself, so it was not due to any impact or similar.

I think this will be a case for your glass breakage insurance.

Best regards,

Andreas

Fortunately, we have additional glass insurance, and we have already reported the damage to them.

We were quite shocked yesterday, I can tell you.

Yes, for us it happened in the middle of the night, and the noise was really impressive!