ᐅ Looking for sliding door tracks for Ikea Hasvik sliding doors

Created on: 17 Apr 2015 23:04
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peter_rv
P
peter_rv
17 Apr 2015 23:04
I got a great deal:
High-gloss Hasvik sliding doors, 150 cm (59 inches) wide and 234 cm (92 inches) high.
Only:
Not all the fittings were included:
According to the assembly instructions, these are missing:

4x rails 124341
6x stops 124342

Now, the fittings are from Hettich.

Can anyone help me?
Used parts, sources (IKEA spare parts service cannot supply), order numbers from Hettich, tips

Regards
Peter
I
IKEA-Experte
17 Apr 2015 23:36
Hello, where do these numbers come from? They are not included in the instructions in the link.
You can get the parts from customer service. The numbers are only for brackets.
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peter_rv
25 Apr 2015 19:07
Yes, you’re right.
The manual does not list any part numbers for the sliding rails.
The IKEA customer service wrote the following to me:

Dear Mr. xxx,
Thank you for your inquiry.
It is not possible to order or repurchase the desired spare parts.
In case of a complaint, please contact the customer service desk at the store with your receipt.
The staff will be happy to assist you.
Best regards,
IKEA Service Center


And from Hettich, the manufacturer of the fittings, I received this response:

Dear Mr. xxx,
We have received your inquiry.
IKEA products are only distributed directly to IKEA.
If you need individual items, please contact IKEA directly.
Kind regards,
Customer Service
Hettich FurnTech GmbH & Co. KG


So, now I’m left without any solution.
Does anyone have an idea?
I
IKEA-Experte
27 Apr 2015 09:56
First, I would take a very close look at the Topline sliding door fittings from Hettich in the catalogs, and if one of them might fit, compare the rails with the original ones. Also, check the prices. Perhaps a pair of "Pax frames for sliding doors with rail" could be cheaper.
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peter_rv
21 May 2015 22:46
Here’s how I did it:

The cheapest Pax sliding door was the Hasvik sliding door in matte white:

Two white wardrobe doors, placed vertically side by side, smooth surfaces.


Overall, it was still cheaper than the Hasvik in glossy white.

So, if anyone in the Upper Swabia area needs a couple of Hasvik sliding doors in matte white measuring 150cm x 238cm (59 inches x 94 inches):
Just get in touch. Around 30 euros each would be fine, including some fittings but without the running rails.