ᐅ Apartment entrance door gap is 14mm too wide

At the bottom of the entrance door to my new apartment, there is a gap measuring 14mm (0.55 inches), which naturally allows strong drafts to enter. The door was installed as part of a newly built apartment. I suspect that the professional cut the door too much. I have reported the defect and would like to know whether, in such a case, the door needs to be completely reordered. There is also a rubber seal installed at the bottom, which is hanging freely in the air.
Thank you very much for any advice.
Regards, Jan

Search functions can help prevent the same question from being discussed twice at the same time: https://www.hausbau-forum.de/threads/abstand-zwischen-Türen-und-Böden-25mm.26007

---

https://www.instagram.com/11antgmxde/
https://www.linkedin.com/company/bauen-jetzt/

I don’t think this is the same issue as in the other thread, since this concerns an apartment door. There shouldn’t be any drafts there.

A picture is worth a thousand words. The rubber seal could be an interesting point... I would raise it as a defect, just as you did. The remedy for the defect is still pending, or is that why you think a new door is necessary?

Thank you ypg, I completely agree. The rubber seal is hanging loosely and the defect has not been fixed yet. I have not received a response to my email inquiry from Monday morning, so I have now sent a registered letter with return receipt. In the meantime, I have found that the steel frame was installed too high (there is also a gap at the bottom), which explains the large gap. Additionally, the installed door is not an RC2 door as specified in the purchase contract. As a layperson, I first informed myself and have also made a complaint about this. I hope the company will acknowledge their mistakes and that I can avoid legal action.

In case of defects, it is important to remain professional: send a registered letter listing the defects. Specify a reasonable deadline for correction, including the date.

ypg schrieb:
Show an acceptable deadline for correction including a specific date

14 days is an acceptable deadline.