ᐅ Spare part for Ikea Faktum kitchen urgently needed

Created on: 27 Jul 2016 14:16
O
ostbuerger
O
ostbuerger
27 Jul 2016 14:16
Hi!

I’m almost at my wit’s end. Three years ago, we bought a house with a fitted kitchen. Unfortunately, the front panel of one of the drawers broke off. During a visit to IKEA, I found out it’s a Faktum kitchen. Since the front panel and the drawer itself are still fine, I only need the plastic parts that connect the two. But I just can’t find them on the IKEA website (Faktum spare parts service).

Does anyone know where I can get this part and what it’s called (item number or similar)?



Thanks in advance for your help
I
IKEA-Experte
27 Jul 2016 14:48
Hello,
this is not a RATIONELL drawer for a FAKTUM kitchen. Do all the drawers look exactly the same?
Please also take photos of the drawer from the side, the rails without the drawer, and the front bracket removed.
O
ostbuerger
27 Jul 2016 18:22
Thank you for the initial quick response...
I
IKEA-Experte
27 Jul 2016 18:32
This is not an IKEA kitchen. The drawers are from Hettich, Quattro full-extension slides with Innotech drawer sides.

Two white wall brackets with bars for bath towels
O
ostbuerger
27 Jul 2016 19:35
No idea how you figure that out. But you’re the best 😀

Thank you so, so much!!!