Last night, I woke up to an unfamiliar noise.
The shower toilet had activated its wash function even though no one was sitting on it... in the middle of the night... hours after the last use.
If I hadn’t noticed it by chance (the door between the bathroom and bedroom was open), we would now have water damage. Fortunately, only the opposite wall was affected and the carpet got wet, but the operation stopped after a few minutes.
It is an AXENT.ONE model, which seemed to me the best of all the ones we looked at.
I have contacted the manufacturer and am awaiting their response.
My "feeling" is that from now on I can’t leave the house without turning off the circuit breaker for the toilet.
Even if I always keep the lid closed, water could leak through the gap – not to mention that water is quite expensive here in Northern Hesse.
I wouldn’t want to be without the function itself. From my perspective, cleaning with water is the only sensible option... but THIS.
I just had to tell someone...
What can I do now? … no idea...
The shower toilet had activated its wash function even though no one was sitting on it... in the middle of the night... hours after the last use.
If I hadn’t noticed it by chance (the door between the bathroom and bedroom was open), we would now have water damage. Fortunately, only the opposite wall was affected and the carpet got wet, but the operation stopped after a few minutes.
It is an AXENT.ONE model, which seemed to me the best of all the ones we looked at.
I have contacted the manufacturer and am awaiting their response.
My "feeling" is that from now on I can’t leave the house without turning off the circuit breaker for the toilet.
Even if I always keep the lid closed, water could leak through the gap – not to mention that water is quite expensive here in Northern Hesse.
I wouldn’t want to be without the function itself. From my perspective, cleaning with water is the only sensible option... but THIS.
I just had to tell someone...
What can I do now? … no idea...
Just now, my wife and I went over again what we can reconstruct, and it became (a bit) clearer.
My wife pressed the control button at night because the LED light, which normally stays on, was off. It didn’t turn on, and she went back to bed (for ventilation reasons, without closing the door).
Some time later (she was already asleep again), the issue started, which I noticed—probably because the door was open (usually she sleeps more lightly).
So the incident didn’t happen nearly as long after the last activation as I had assumed (normally the flush is not needed at night), but at least a few minutes later.
Just now, we ran the flush with the toilet lid closed to see if it would run "forever" or turn off automatically.
After 3 minutes it stopped. We found out later that this is also stated in the manual
(I will test this again once it has been repaired).
I feel a bit more reassured (a little pregnant, after all ), though not yet fully relaxed—because it could happen again anytime, and if the flush function can malfunction, why not the shut-off function as well?
Thank you for your support — it really helped me.
My wife pressed the control button at night because the LED light, which normally stays on, was off. It didn’t turn on, and she went back to bed (for ventilation reasons, without closing the door).
Some time later (she was already asleep again), the issue started, which I noticed—probably because the door was open (usually she sleeps more lightly).
So the incident didn’t happen nearly as long after the last activation as I had assumed (normally the flush is not needed at night), but at least a few minutes later.
Just now, we ran the flush with the toilet lid closed to see if it would run "forever" or turn off automatically.
After 3 minutes it stopped. We found out later that this is also stated in the manual
(I will test this again once it has been repaired).
I feel a bit more reassured (a little pregnant, after all ), though not yet fully relaxed—because it could happen again anytime, and if the flush function can malfunction, why not the shut-off function as well?
Thank you for your support — it really helped me.
The button (and the light) did not work when my wife left the area.
When I arrived there—looking for the cause of the noise—the light was on.
Therefore, it “must” have turned on by itself sometime after my wife left the bathroom (otherwise she surely would have noticed).
It can't have been a power outage, since other devices would indicate that with blinking lights or reset timers.
If I were a designer of a shower toilet, I would include a feature—similar to the light in a refrigerator—so that water only flows when weight is detected on the toilet seat.
When I arrived there—looking for the cause of the noise—the light was on.
Therefore, it “must” have turned on by itself sometime after my wife left the bathroom (otherwise she surely would have noticed).
It can't have been a power outage, since other devices would indicate that with blinking lights or reset timers.
If I were a designer of a shower toilet, I would include a feature—similar to the light in a refrigerator—so that water only flows when weight is detected on the toilet seat.
manohara schrieb:
It can't have been a power outage, because other devices would indicate that by blinking or reset time settings.Are the devices on the same phase? Even a stove with a three-phase connection often only needs one phase to keep the display and such running. manohara schrieb:
If I were a designer of a shower toilet, I would include a function – similar to the light in a refrigerator – that allows water to flow only when weight is applied to the toilet seat.That would make sense.
For fun, I opened the manual of your high-tech toilet. There are so many functions on different levels, including cleaning and descaling features, etc. Who knows what might have been set while half asleep.
For the cleaning function, however, that would be counterproductive.
manohara schrieb:
If I were a designer of a shower toilet, I would include a feature—similar to the light in a refrigerator—that allows water to flow only when weight is applied to the toilet seat.
For the cleaning function, however, that would be counterproductive.
Here is a brief recommendation again:
For me, a toilet with a rear outlet flush is indispensable.
I won’t go into all the details here, but cleaning with water (and I have learned more details about this) is clearly more effective than any other method.
This may be more expensive than earlier toilet models, but I also drive a car with automatic transmission and would not want to give up power steering.
We will definitely keep such a toilet.
I no longer believe we need to replace the toilet, although I am still somewhat frustrated with the manufacturer that such a case could even occur.
The cleaning function of the device can of course also work without the rear outlet, just not for the human exit.
Power outage on only one phase? I’m not an electrician, but I don’t think that “just happens” so easily. … I am convinced that was not the cause (without being able to explain this in more detail).
For me, a toilet with a rear outlet flush is indispensable.
I won’t go into all the details here, but cleaning with water (and I have learned more details about this) is clearly more effective than any other method.
This may be more expensive than earlier toilet models, but I also drive a car with automatic transmission and would not want to give up power steering.
We will definitely keep such a toilet.
I no longer believe we need to replace the toilet, although I am still somewhat frustrated with the manufacturer that such a case could even occur.
The cleaning function of the device can of course also work without the rear outlet, just not for the human exit.
Power outage on only one phase? I’m not an electrician, but I don’t think that “just happens” so easily. … I am convinced that was not the cause (without being able to explain this in more detail).
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