ᐅ Returning Excess Materials

Hello,

If you have ordered a kitchen, is it possible to return a sink just like with regular purchases at a furniture store and get a refund?

I received a used sink from someone and would like to return the new sink (ordered with the kitchen) as soon as my delivery arrives.

Is this possible? And if so, would it be refunded in cash or as a voucher?

Best regards

Hello, yes, you can return anything that was purchased in excess. Since I always pay with the family card and the amount is then refunded back to the card, I have never had to ask for a cash refund.

Hello
In Austria, if the goods are still in their original packaging, cash refunds are given. For items that have already been unpacked and even assembled, the refund is credited only to a store card that can be used exclusively at Ikea.
Best regards
Sektionschef