ᐅ Incorrect roof tiles: glossy instead of matte

Created on: 26 Aug 2015 17:57
L
Legurit
Hello everyone,

To my surprise, I noticed today that the roofer has already installed or laid out glossy black glazed tiles instead of the agreed matte black glazed tiles.

We are meeting with the roofer tomorrow – he has already admitted it was a delivery error. Now, I’m unsure how to proceed...

We could certainly request a replacement, but I don’t want to put the company at risk of bankruptcy – although it might not be that serious.

The zoning plan allows for both types – the house opposite also has glossy glazed tiles.

However, I have read that neighbors might be able to file complaints. I want to avoid leaving the tiles as they are and then having someone complain in three years because of glare.

What are your thoughts on this?
S
Sebastian79
27 Aug 2015 11:35
You deliberately chose something different, so I would insist on an exchange – the glossy crap (sorry) can be returned as well.

I wouldn’t settle for just a few dollars – you don’t have to. This is a decision for the next 20 to 40 years...
L
Legurit
27 Aug 2015 11:41
Yes, you are basically right – sorry, I didn’t mean to snap at you. Everything is a bit stressful at the moment.

But the decision also affects a few other things… delivery time for new bricks, and whether the roofer will still be motivated to do a proper job.
F
Flo5983
27 Aug 2015 11:49
BeHaElJa schrieb:
Yes, you are basically right – sorry, I didn’t mean to snap at you. It’s all a bit stressful right now.

No problem, but I know exactly what you mean. I spent 14 months of my life on this and moved in 6 weeks ago. Looking back, I have to say the decisions my wife and I made quickly after a short discussion were the best ones. Wherever we spent ages weighing pros and cons, most of those ended up pretty much the same as in the beginning.

Since building a house takes a long time and involves many decisions, sometimes it’s better to trust your gut or not let yourself get unsettled.

Chose matte, wanted matte, matte on the roof.
If the delivery time is too long for you, then glossy and ask for a discount because of the trouble.

Good luck with the rest of your build.
S
Sebastian79
27 Aug 2015 11:49
That’s just how it is – and whether he feels like it or not? Sorry, but you can’t think that way.

I’ve been waiting for almost three weeks now for the roof work to continue – it is weather-tight but not yet fully covered. The scaffolding is still up, and because the garage roof is missing, water keeps leaking into my basement.

So far, I’ve always been polite, but towards the end, I became more firm – that helps, and a tradesperson (as strange as it sounds) needs to have a certain level of respect for you; otherwise, they will just do whatever they want...
K
klblb
27 Aug 2015 11:51
BeHaElJa schrieb:
Delivery time for new bricks – will the roofer still be willing to do a proper job then?

Once again, you are taking on other people’s problems. Why?

He has to secure the roof so that nothing happens without the tile covering, and whether he is willing or not is his own business. After the work is completed, there is an inspection and any defects are recorded in writing. Hopefully, this would also have happened if the correct tiles had been installed immediately.
B
Bauexperte
27 Aug 2015 17:06
BeHaElJa schrieb:

The development plan allows both options – the house opposite also has shiny engobed tiles.
However, I have read that neighbors can file complaints – I want to avoid leaving these tiles on the roof and then having someone complain in three years because of glare.
What do you think about this?

When I read your recent posts here, I often wonder whose house is actually being built?

I do not call it an "adventure" without reason when I discuss house building topics; building a house is an adventure. In your case, this shows, for example, in the delivery of the wrong roof tiles; these things can happen. However, since both shiny and matte tiles are permitted according to the development plan, the question here for me is more about proportionality. Instead of – like some here – loudly demanding compensation or removal, one could also consider that you are gaining added value without additional costs for your single-family home if the shiny tiles can be installed; the roofer is already paying for them.

Therefore, decide – without relying on forum opinions (since it is your house) – what you prefer and act accordingly. By the way, take a few days off from the internet; not every online opinion has real relevance. A neighbor has no right to sue you if the development plan allows shiny roofing. They would have had sufficient opportunities to object when the plan was made public.

Regards, Bauexperte