ᐅ Stairs were delivered without a handrail, and now I have to pay extra?
Created on: 15 Sep 2016 07:56
B
Brandt123!
Hello,
we have built a house and are now in the final stages. The staircase is about to be delivered. However, the company is now saying that I didn’t order a railing for the stairwell opening (the area around the stairs) and that I need to purchase it separately (almost 2,000 euros).
Is it normal to buy a staircase without a railing? To me, that counts as a safety feature to prevent falling from above. I thought it was standard.
The contract literally states:
"The standard delivery includes the necessary stair railings with handrail (which ends at the newel post), all required fasteners, and a clear surface finish."
But the employee told me that the railing mentioned refers only to the railing on the staircase itself, which supports the handrail.
Does anyone have experience with this?
we have built a house and are now in the final stages. The staircase is about to be delivered. However, the company is now saying that I didn’t order a railing for the stairwell opening (the area around the stairs) and that I need to purchase it separately (almost 2,000 euros).
Is it normal to buy a staircase without a railing? To me, that counts as a safety feature to prevent falling from above. I thought it was standard.
The contract literally states:
"The standard delivery includes the necessary stair railings with handrail (which ends at the newel post), all required fasteners, and a clear surface finish."
But the employee told me that the railing mentioned refers only to the railing on the staircase itself, which supports the handrail.
Does anyone have experience with this?
B
Bauexperte15 Sep 2016 08:48Brandt123! schrieb:
But now the company says that I didn’t order a railing for the stairwell (that is, around the staircase) and that I have to purchase it separately, since I didn’t order it initially (almost 2,000 euros).
Is it normal to buy a staircase without a railing? If you deviated from your provider’s standard—for example, replacing the standard wooden staircase with a concrete one—that can definitely happen. In such cases, the railing usually has to be ordered separately.
Brandt123! schrieb:
"The standard scope of delivery includes the necessary stair railings with handrail (which ends at the landing post), all required fasteners, and a surface treatment (clear)." Is that all your building contract says about the standard staircase and its execution? No additional agreements regarding the staircase?
Regards, Bauexperte
If a railing was ordered with the staircase, then one must have been selected as well.
What did you order? Wooden railing, stainless steel railing? Glass? Round handrail, curved?
If you didn’t choose one, then it is very likely that you didn’t order one either.
Staircase and railing are two different things. Not every stonemason has a metal workshop or carpentry, and vice versa.
What did you order? Wooden railing, stainless steel railing? Glass? Round handrail, curved?
If you didn’t choose one, then it is very likely that you didn’t order one either.
Staircase and railing are two different things. Not every stonemason has a metal workshop or carpentry, and vice versa.
B
Bauexperte15 Sep 2016 08:55AOLNCM schrieb:
If a railing was ordered with the staircase, then one must have been selected as well. Not necessarily, if the original poster stayed with the standard option; for example, if they switched to a concrete staircase, I agree with you.
AOLNCM schrieb:
Staircases and railings are two different things. Not every stonemason has a metal workshop or a carpentry workshop, and vice versa. You can’t really make such a general statement.
Regards, Bauexperte
B
Bieber081515 Sep 2016 09:31Bauexperte schrieb:
In this case, the railing usually needs to be ordered separately. And the standard railing must then be deducted. A good (well, what can I say, an average/satisfactory) contractor will, however, inform their clients about this.H
HilfeHilfe15 Sep 2016 09:38Depending on the price range of the homebuilder.
For example, there are car manufacturers who deliver vehicles without air conditioning.
For example, there are car manufacturers who deliver vehicles without air conditioning.
Question: The text states, "Ends at the exit post." Therefore, the contractually agreed scope regarding the staircase should have been delivered unless a fall protection for the stairwell opening was agreed upon.
Now we would need to know if any other kind of safety measure was agreed on. It is also possible that a wall or similar structure is shown in the plans as safety, which might still be the responsibility of the shell builder.
Now we would need to know if any other kind of safety measure was agreed on. It is also possible that a wall or similar structure is shown in the plans as safety, which might still be the responsibility of the shell builder.
Similar topics