ᐅ Renlig DWH B00W

Hello everyone,

We bought the kitchen from our previous tenant. The plastic cover of the dishwasher’s control panel is cracked and partially coming apart. Is it possible to order a replacement somewhere?

I would be very grateful for any helpful tips.

Best regards from the beautiful Ammersee
Martina

Hello,

You cannot order replacement parts directly from IKEA unless it is a warranty case. However, you can try ordering this cover from the manufacturer. In your case, it should be Whirlpool. Check the door of your dishwasher; there you will find the serial number, and it should be followed by WH. If that is the case, try searching online for the Whirlpool hotline or send them an email. They will need the serial number and can tell you the price for the part if it is still in stock.

Let me know if it worked.

Regards

Na.

You cannot order replacement parts directly from IKEA unless it is a warranty case.

This is not entirely correct. In the event of a warranty claim, IKEA directs customers to the manufacturer’s hotline. IKEA itself does not order replacement parts for electrical appliances. For warranty cases that extend beyond the standard 2-year manufacturer’s warranty, the customer orders the replacement part or the technician, pays the manufacturer’s invoice, and is reimbursed by IKEA upon submission of the receipts (both IKEA and original manufacturer invoice).

[quote]You cannot order spare parts directly from IKEA unless it is a warranty case.

That is not entirely correct. In case of a warranty, IKEA refers you to the manufacturer's hotline. IKEA itself does not order spare parts for electrical appliances.[/quote]

It's a pity if this service is not offered to customers in your store.

Hello, thank you very much for the responses. We called Bauknecht, and this ridiculous plastic part costs an astonishing 96 euros!!! We decided to pass on it.
Best regards,
Martina