ᐅ Experiences with Online Kitchen Showrooms

Yaso2.0 schrieb:

All the kitchen quotes we received did not show individual prices for the appliances. When I looked up the model names, I was quite surprised. The selected induction cooktop alone costs between 3200 and 3600 euros (approximately 3500 to 3950 USD) online. I don’t remember the exact amount we were charged, but it definitely didn’t start with a 3.

The kitchen consultant also said that this is because we are getting all the appliances from one manufacturer (Siemens Studioline). Is that true?!?

The profit margin is simply shifted to where it’s harder to compare. They don’t sell the appliances separately from the kitchen anyway...

ypg schrieb:

Half the budget for furniture, half for appliances. Otherwise, there is a premium imbalance 😉

That’s almost right 😀 I’m happy for us now 😀

White goods are bought and sold differently by kitchen retailers compared to specialist kitchen stores and furniture stores with kitchen departments. The difference in manufacturing cost between the top-of-the-line Siemens oven and the entry-level model isn’t a few hundred, but easily around 2,000 in the suggested retail price. Specialty dealers aim to keep prices “stable” outside of promotional items. In kitchen studios, it’s different because large packages are bundled together. How the discount is then presented doesn’t really matter.

For our kitchen, a calculated suggested retail “moon price” was quoted. The offer price did not show any discounts but was a negotiated final amount. If the seller had applied a markup of only 100%, they would have lost money. However, I’m sure the seller still made a profit. He was a true professional, and we enjoyed the process.

hampshire schrieb:

He was a real professional, and we had fun.

I’m sure you had fun, but you only recognize a true professional when the kitchen is installed on time and without defects—although there are already alarmingly untalented workers who don’t even understand the most basic elements of good customer relations.

K1300S schrieb:

I can believe the fun part, but you only recognize the professional when

The seller was not the person who coordinated or performed the installation. He was a professional salesperson in a positive sense. It is part of my profession to recognize that—and since I rarely come across truly good salespeople, I appreciate it very much. A truly good salesperson achieves more than just high sales, contribution margins, or commissions.

I see it the same way, but the seller still needs to plan something that can actually be built, even if they do not coordinate it themselves. However, this may only become clear long after the contract is signed.