ᐅ Measuring errors – who can offer advice?

Created on: 6 Aug 2016 18:20
C
cuddee
Good evening everyone,

Here is our situation: We purchased a rather expensive kitchen from a well-known kitchen showroom, and the installation began yesterday. Unfortunately, it turned out that there was a measurement error during the initial survey, as the water connection was apparently measured incorrectly. This meant that the installers had to change the original layout plan and move a cabinet. Visually, this is quite disappointing for us since we invested considerable time in the planning, and now the kitchen looks different from what we expected and agreed on in the purchase contract. 🙁

It seems this cannot really be fixed, as relocating the water connection is not possible, and having pipes installed through our expensive cabinets is out of the question. The measurement was carried out by the kitchen showroom’s specialist.

Another issue is that the pattern of the countertop does not match the sample we saw in the showroom. The sample was only about 20cm x 20cm (8 inches x 8 inches), and the more prominent grain patterns only appear on the full countertop.

This will probably depend on the seller’s goodwill, right?

Has anyone experienced a similar situation?

Thanks for your responses!
Neige6 Aug 2016 19:49
Thank you for the detailed information.
Regarding the planning:
Am I mistaken, or is the 30 cm (12 inches) base cabinet incorrect as well? The plan shows 2 drawers, but the installation image has 3 drawers.
What also confuses me a bit is the modular dimension (basically the front view). It seems to be incorrect both in the plan and in the current assembly situation. Could you please share a photo of the entire row (including the tall cabinets)?
Do you have a sink with a draining board or without? It might be possible to place the 60 cm (24 inches) drawer cabinet in place of the dishwasher, arranging it as 30 cm (12 inches) next to the pull-out pantry, then the dishwasher, sink base cabinet, and drawer cabinet. In my opinion, that would create a better visual balance. However, I can’t judge precisely as I don’t know what the installation plan looks like.
Still, you shouldn’t accept the current setup as it is. Please urgently discuss the next steps with the planner before the installers proceed further.

Regarding the gaps between the drawers, don’t worry, those will be adjusted.
T
toxicmolotof
7 Aug 2016 01:14
Which manufacturer uses such different grid dimensions, and above all... which kitchen planner installs both grid sizes in the same kitchen?

Please share all complete views.
cuddee7 Aug 2016 09:43
Good morning everyone,

please don’t be confused by the grid measurements; this is just a temporary solution since the two existing 30cm (12 inch) cabinets were swapped to make things fit somewhat.
We have a sink with a draining board. What really bothers me is that the front appearance looks so broken up because of the 60cm (24 inch) and 30cm (12 inch) cabinets next to it. If we had known this in advance, we would definitely have chosen a 90cm (36 inch) cabinet with drawers for that spot. Maybe we can insist on having this adjusted.

The planner is coming by tomorrow, and I’m really curious to see what alternative solution they will suggest, as we definitely do not want to accept the kitchen like this. 🙁

Best regards
Neige7 Aug 2016 10:02
Ah, okay, that explains a lot. I was just about to suggest using a 90 cm (36 inch) pull-out instead of the 60 cm (24 inch) and 30 cm (12 inch) ones. Please make sure to communicate this clearly and insist on it. I believe the planner will definitely agree to this. This way, you’ll gain significant storage space, and in the end, a 90 cm (36 inch) unit is actually more cost-effective than a 60 cm (24 inch) and 30 cm (12 inch) cabinet combined.

I’m very curious to hear how things progress.
cuddee7 Aug 2016 10:09
Neige schrieb:

I am very eager to hear about the progress.

Of course, I will keep you updated! 🙂 Hopefully, we will know more by tomorrow afternoon.
Y
ypg
7 Aug 2016 23:25
Neige schrieb:
Yvonne, because then the row might have to be shifted forward, which would affect the entire planning for the... Additionally, base cabinets might need to be cut out, and that is definitely unreasonable for the client.

If the space allows it – why not? I don’t see, as a rule, that the whole plan would be wasted. In fact, one positive consequence could be a deeper countertop (excluding the extra cost of a deeper worktop).

This is often done nowadays when the layout wants to differ from what the water supply dictates.

No question: an agreement or regulation must be reached in this case, even if it means that the kitchen fitter has to pay for a more expensive cabinet or something else.

But my personal opinion: regarding the planning of this kitchen, at least what can be seen in the photo, it might be the ultimate solution for the original poster’s needs, but given the variety of cabinets, including different drawer heights, I don’t personally see a fundamental flaw.

If you were to place the 30cm (12 inches) cabinet next to the dishwasher on the right in the plan, but on the right side of the tall cabinet, and then put the drawer cabinet there instead, in my opinion you would have a kitchen of equivalent value to the original plan. However, it would be necessary to know the height of the individual drawer front panels or if they align with the tall cabinet. The set of four drawers generally doesn’t fit well into the overall design.

What about the right side? Possibly, the two 60cm (24 inches) cabinets could be swapped if it is acceptable that the drawers on the right would be operated from that side?

I would see a flaw only if the kitchen is supposed to be symmetrical or if a certain viewing angle would reveal an awkward effect.

Therefore, I hope for the original poster that the kitchen company does not argue the same way I do.