Hello,
our house was completed last year. From the beginning, we had problems because it was noticeably cold near the front door. The staircase is right next to it, and when standing there, you can feel a clear draft from top to bottom. At the end of last year, our site manager came and adjusted the door, but he said he couldn’t do more.
It improved but was still not good.
In spring, we had heavier rain, and then water collected inside the house at the bottom of the front door. The entrance is raised by 2 steps (2 steps), so it can only be from the rain and not from standing water. The site manager explained to my husband that front doors are not waterproof. Today we had the same problem again – as has happened several times before.
It cannot be that water runs inside at the bottom of the front door every time there is a storm.
In addition, we have a mechanical ventilation system with heat recovery. Shouldn’t the door be sealed because of that alone?
I found something online about "wind-driven rain resistant" and tightly sealed joints. But that does not apply to our door at all.
Best regards
our house was completed last year. From the beginning, we had problems because it was noticeably cold near the front door. The staircase is right next to it, and when standing there, you can feel a clear draft from top to bottom. At the end of last year, our site manager came and adjusted the door, but he said he couldn’t do more.
It improved but was still not good.
In spring, we had heavier rain, and then water collected inside the house at the bottom of the front door. The entrance is raised by 2 steps (2 steps), so it can only be from the rain and not from standing water. The site manager explained to my husband that front doors are not waterproof. Today we had the same problem again – as has happened several times before.
It cannot be that water runs inside at the bottom of the front door every time there is a storm.
In addition, we have a mechanical ventilation system with heat recovery. Shouldn’t the door be sealed because of that alone?
I found something online about "wind-driven rain resistant" and tightly sealed joints. But that does not apply to our door at all.
Best regards
M
MünchnerKindl28 Jul 2016 12:10I don’t believe he is a professional. As far as I can tell, he was only working a few kilometers away in December and just “put together” our door without much care. The company has its own carpenters who generally still need to come back (we have been waiting for several months) because the doors need to be adjusted and the blinds either catch or are difficult to operate.
D
Doc.Schnaggls28 Jul 2016 15:57Hello,
I also agree that the door is not acceptable in its current state.
Having to push or pull hard just to lock it is definitely not how it should be – this likely puts a lot of strain on the fittings, which certainly won’t contribute to a longer service life...
Therefore, I would also recommend reporting the defect in writing (again) and demanding remediation.
Regards,
Dirk
I also agree that the door is not acceptable in its current state.
Having to push or pull hard just to lock it is definitely not how it should be – this likely puts a lot of strain on the fittings, which certainly won’t contribute to a longer service life...
Therefore, I would also recommend reporting the defect in writing (again) and demanding remediation.
Regards,
Dirk
M
MünchnerKindl29 Jul 2016 07:30Hello Dirk,
Thank you very much, we will definitely follow up on this and make it clear again.
I noticed yesterday that the seal at the bottom left also gives way considerably.
That would of course explain the water ingress, as that is exactly where the water always collects.
It is also strange that from a certain point, you can see light coming through a small gap between the door lock and the door.
We are starting to need a list of defects, not just because of the door.
Best regards
Thank you very much, we will definitely follow up on this and make it clear again.
I noticed yesterday that the seal at the bottom left also gives way considerably.
That would of course explain the water ingress, as that is exactly where the water always collects.
It is also strange that from a certain point, you can see light coming through a small gap between the door lock and the door.
We are starting to need a list of defects, not just because of the door.
Best regards
P
Peanuts7429 Jul 2016 08:26If you can see light gaps around the door without applying any (force), it definitely cannot be sealed properly and this is 100% not normal.
That means, as far as I remember, the description said "custom". Maybe that is what makes it custom.
That means, as far as I remember, the description said "custom". Maybe that is what makes it custom.
D
Doc.Schnaggls29 Jul 2016 09:15Hello,
"Individually leaky" – that would be quite a funny way to put it...
No, seriously – this can and must not be the case. I’m curious to see what your builder’s warranty (BU) says about this...
Regards,
Dirk
"Individually leaky" – that would be quite a funny way to put it...
No, seriously – this can and must not be the case. I’m curious to see what your builder’s warranty (BU) says about this...
Regards,
Dirk
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