Hello,
our house was completed last year. From the beginning, we had problems because it was noticeably cold near the front door. The staircase is right next to it, and when standing there, you can feel a clear draft from top to bottom. At the end of last year, our site manager came and adjusted the door, but he said he couldn’t do more.
It improved but was still not good.
In spring, we had heavier rain, and then water collected inside the house at the bottom of the front door. The entrance is raised by 2 steps (2 steps), so it can only be from the rain and not from standing water. The site manager explained to my husband that front doors are not waterproof. Today we had the same problem again – as has happened several times before.
It cannot be that water runs inside at the bottom of the front door every time there is a storm.
In addition, we have a mechanical ventilation system with heat recovery. Shouldn’t the door be sealed because of that alone?
I found something online about "wind-driven rain resistant" and tightly sealed joints. But that does not apply to our door at all.
Best regards
our house was completed last year. From the beginning, we had problems because it was noticeably cold near the front door. The staircase is right next to it, and when standing there, you can feel a clear draft from top to bottom. At the end of last year, our site manager came and adjusted the door, but he said he couldn’t do more.
It improved but was still not good.
In spring, we had heavier rain, and then water collected inside the house at the bottom of the front door. The entrance is raised by 2 steps (2 steps), so it can only be from the rain and not from standing water. The site manager explained to my husband that front doors are not waterproof. Today we had the same problem again – as has happened several times before.
It cannot be that water runs inside at the bottom of the front door every time there is a storm.
In addition, we have a mechanical ventilation system with heat recovery. Shouldn’t the door be sealed because of that alone?
I found something online about "wind-driven rain resistant" and tightly sealed joints. But that does not apply to our door at all.
Best regards
M
MünchnerKindl9 Aug 2016 09:32Hello,
the service team is coming on August 30th to check, also regarding some other defects. Let’s see what they say about the door.
We have two seals, one on the door and one on the frame. When the door is closed, I can fit my little finger from outside above the lock between the door and the frame, and it’s similar at the bottom edge of the door.
Best regards from Bavaria, which is rainy again today
the service team is coming on August 30th to check, also regarding some other defects. Let’s see what they say about the door.
We have two seals, one on the door and one on the frame. When the door is closed, I can fit my little finger from outside above the lock between the door and the frame, and it’s similar at the bottom edge of the door.
Best regards from Bavaria, which is rainy again today
Send the complaint about defects with a deadline by registered mail (not ordinary mail) so that you have proof of delivery. Then I would consider hiring an expert.
We often experience heavy rain here that hits our front door, even though we have an awning. However, no water has ever entered the house, and our front door is now 16 years old. Therefore, I expect a modern front door to have better waterproofing. What does the blower door test say?
We often experience heavy rain here that hits our front door, even though we have an awning. However, no water has ever entered the house, and our front door is now 16 years old. Therefore, I expect a modern front door to have better waterproofing. What does the blower door test say?
Just as a side note, heavy rain can cause water to splash strongly against the front door, which then gets quite wet. However, the interior remains completely dry. Water should not enter through windows or doors as long as there is no significant water buildup outside, such as 20cm (8 inches) or more flooding. This is what is meant by "not waterproof." In cases of water pressure caused by flooding, the door cannot remain completely sealed. Otherwise, the door must be properly sealed, if only for the blower door test and to prevent unnecessary energy loss.
B
Bieber08159 Aug 2016 21:20Weimy schrieb:
Registered mail (not delivery confirmation!) No, registered mail with delivery in the mailbox. This is legally valid even if the recipient is not present—and it is cheaper than registered mail with return receipt, which you probably mean. Proof of delivery can then be found at weh weh weh deutschepost dot de. This way, the receipt of the complaint with a deadline can (quite certainly) be proven. That is what matters if it should eventually go to court.
Bieber0815 schrieb:
Registered mail with delivery confirmation. This is considered legally delivered even if the recipient is not present—and it is cheaper than registered mail with a return receipt, which you probably mean. That may be true, but I prefer to have proof in paper form with a signature! Every lawyer and court wants it that way... those few extra dollars don’t matter to me! Recipients come up with the most incredible stories about why they didn’t receive the letter...
P
Peanuts7410 Aug 2016 10:22How can you ultimately prove what was actually written in the letter? I mean, just because you have proof that "a letter" was received, that doesn’t automatically prove what was inside it...
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