Hello,
I recently bought three black Billy bookcases and now I need some shelves for them. I wanted to order them online because the nearest IKEA is a bit too far away.
But it turns out that the online store offers Billy shelves in all shapes and colors except black. The darkest option is dark brown.
Or am I just missing something?
I contacted customer support two weeks ago and still haven’t received a response.
Is there a specific reason for this?
I recently bought three black Billy bookcases and now I need some shelves for them. I wanted to order them online because the nearest IKEA is a bit too far away.
But it turns out that the online store offers Billy shelves in all shapes and colors except black. The darkest option is dark brown.
Or am I just missing something?
I contacted customer support two weeks ago and still haven’t received a response.
Is there a specific reason for this?
I
IKEA-Profi9 Jun 2012 13:21There is indeed only a dark brown color.
There are some Billy shelves for which replacement shelves simply do not exist.
There are some Billy shelves for which replacement shelves simply do not exist.
Does this mean that there are no black shelves available online, or not at all? So, does driving to the nearest Ikea make no difference?
If that’s the case, then I now have three shelves here that are useless to me as they are. I can either fit them with those terribly ugly dark brown shelves or take them straight to the bulk waste collection.
That was my first and last time shopping at Ikea.
If that’s the case, then I now have three shelves here that are useless to me as they are. I can either fit them with those terribly ugly dark brown shelves or take them straight to the bulk waste collection.
That was my first and last time shopping at Ikea.
I
IKEA-Profi10 Jun 2012 11:29No, there are basically no black shelves available. IKEA has a total range of 9,000 items, and it is simply not possible to stock replacement parts for all of them, even if you are annoyed right now. Just make sure to check in advance.
No, there are basically no black shelves available. IKEA has a total range of 9,000 items, and it is simply not possible to stock all spare parts, even if you’re upset about it.Of course. They offer five different waste sorting bins for kitchen cabinets in all colors and sizes for repurchase, but no black shelves for that particular IKEA product at all. This shows a well-thought-out product strategy.
Just check beforehand.Exactly. I should have checked whether all components are available for a shelf that basically consists of three parts. Especially since the expandability of the shelves is actively promoted. There are glass shelves, but no black wooden ones. “Can I buy tires later for this car?” “For the red one, yes; for the black one, no. That exceeds our storage capacity.”
Anyway, the discussion with fanboys is pointless. This topic can be closed.
M
Maverick185412 Jun 2012 10:37This is the end of the discussion here... If you want to argue, please do so via private message, but not here. Thank you.
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