ᐅ Fiber optic cables cannot be installed using blown-in methods.
Created on: 22 Sep 2020 15:17
T
Tx-25
Hello. After signing up for internet with Telekom 13 months ago and living in the house for 4 months now, a subcontractor for the fiber optic cable finally showed up last week. Since they arrived unannounced, unfortunately I wasn’t at home. The technicians were apparently nearby. After about 10 to 15 minutes, they left again. The cable wouldn’t go through. It was supposed to be blown in from the utility room into the conduit. Their explanation was that there was no air flow in the conduit?? Huh?
At our neighbors’ house (also a new build) they were there briefly as well but couldn’t blow the cable in either. Their explanation: Possibly a kink in the cable.
Telekom of course doesn’t know anything, and the subcontractor just says it needs to be checked.
What are your experiences? What advice can you give us? The empty conduit was installed in advance at both houses by a contractor. Our conduit runs under the foundation and then straight to the street.
At our neighbors’ house (also a new build) they were there briefly as well but couldn’t blow the cable in either. Their explanation: Possibly a kink in the cable.
Telekom of course doesn’t know anything, and the subcontractor just says it needs to be checked.
What are your experiences? What advice can you give us? The empty conduit was installed in advance at both houses by a contractor. Our conduit runs under the foundation and then straight to the street.
Nida35a schrieb:
We had a pull cord inside the conduit, so that excuse doesn’t apply. They should have blown a pull cord through and then pulled their cable through it; ours was about 70m (230 ft). Two people didn’t feel like doing that.
Call and schedule another appointment—do you have the company’s contact? For a fiber optic conduit, there is no pull cord. That’s something done with copper cables. The conduit is about as thick as a small finger.
I spoke with the company again. Apparently, there is the following issue.
The main line in the street is not connected to the line for our house. Who is responsible for this, and who bears the costs?
First, the line in the street was installed. Then a company came and laid the electrical line and the line for the telecommunications provider. This is usually how it is done here. The telecommunications provider then apparently commissions this company. When the inspection shaft was open, I could only see that the line went up to our property boundary and then disappeared under the street. The connection must be made on the other side. Unfortunately, I was not on site that day, so I couldn’t see if anything was done there.
The main line in the street is not connected to the line for our house. Who is responsible for this, and who bears the costs?
First, the line in the street was installed. Then a company came and laid the electrical line and the line for the telecommunications provider. This is usually how it is done here. The telecommunications provider then apparently commissions this company. When the inspection shaft was open, I could only see that the line went up to our property boundary and then disappeared under the street. The connection must be made on the other side. Unfortunately, I was not on site that day, so I couldn’t see if anything was done there.
The new cables from the telecommunications provider are so thin now that pulling them through is no longer feasible. Usually, a small sponge is blown through first, followed by the cable. We also had issues at the beginning, but the technician really did his best, and after 5-6 attempts and 3 hours, the cable was finally installed.
The conduit or dual conduit leading into the house should have already been connected by the electrical company or the company contracted by the network operator. I find it hard to believe that something was done so poorly there. These are basic procedures.
The conduit or dual conduit leading into the house should have already been connected by the electrical company or the company contracted by the network operator. I find it hard to believe that something was done so poorly there. These are basic procedures.
Nothing is impossible... A friend of mine had a cable installed by the telecom provider just two weeks ago, and it was anything but thin. You could easily run ten DSL connections through it. However, it was installed in the traditional way, which was still a huge effort because there doesn’t seem to be anyone responsible for the overall project. Every subcontractor and subcontractor of subcontractors only does exactly what they were instructed to do. If no one is assigned the task of connecting the cables and conduits, the situation will turn out just like the original poster describes.
The party responsible is presumably the one operating or expanding the network. Was that the telecom provider?
The party responsible is presumably the one operating or expanding the network. Was that the telecom provider?
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