ᐅ Fiber optic cables cannot be installed using blown-in methods.

Created on: 22 Sep 2020 15:17

Hello. After signing up for internet with Telekom 13 months ago and living in the house for 4 months now, a subcontractor for the fiber optic cable finally showed up last week. Since they arrived unannounced, unfortunately I wasn’t at home. The technicians were apparently nearby. After about 10 to 15 minutes, they left again. The cable wouldn’t go through. It was supposed to be blown in from the utility room into the conduit. Their explanation was that there was no air flow in the conduit?? Huh?

At our neighbors’ house (also a new build) they were there briefly as well but couldn’t blow the cable in either. Their explanation: Possibly a kink in the cable.

Telekom of course doesn’t know anything, and the subcontractor just says it needs to be checked.

What are your experiences? What advice can you give us? The empty conduit was installed in advance at both houses by a contractor. Our conduit runs under the foundation and then straight to the street.

Tx-2524 Sep 2020 09:39

#13

Yes, Telekom commissioned the structural work with us. However, the line was laid by a subcontractor, of course. I am currently waiting for a callback from our construction project manager at Telekom. I hope she can provide me with more information on the matter. On Tuesday, I informed Telekom about the situation, as communication between Telekom, the subcontractor, and the subcontractor’s subcontractor sometimes takes weeks. The colleagues wanted to forward it internally so that we could receive updates today.

ᐅ Fiber optic cables cannot be installed using blown-in methods.

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