Hello everyone,
some of you already have your houses partly finished. Our electrical supplier offered us the following:
The final electrical installation was apparently completed yesterday, and indeed, all the cables are at the distribution panel. But they are not terminated; they are just the bare wires.
We expected the cables to have connectors attached.
Are we mistaken, or should/can we request that the cables be properly terminated?
Good luck,
kati1337
some of you already have your houses partly finished. Our electrical supplier offered us the following:
All telephone, CAT, and antenna cables will not be installed inside conduits and are delivered without being terminated (at the distribution panel). All telephone and CAT cables end at the distribution panel.
The final electrical installation was apparently completed yesterday, and indeed, all the cables are at the distribution panel. But they are not terminated; they are just the bare wires.
We expected the cables to have connectors attached.
Are we mistaken, or should/can we request that the cables be properly terminated?
Good luck,
kati1337
A
Alessandro18 Sep 2020 09:46Here is how it is described to me:
He did connect all the RJ45 outlets but didn’t patch the other ends.
It’s not clear to a layperson that the termination has to be done by themselves!
I keep wondering why the electrician doesn’t point out such things in advance to avoid all these discussions!
He should just include it as a standard item in his offer. A homeowner who wants to do it themselves can always opt out.
Customer service in Germany is really poor...
Our general contractor, who handled the electrical installation, also said that a LAN installation includes patching!
He did connect all the RJ45 outlets but didn’t patch the other ends.
It’s not clear to a layperson that the termination has to be done by themselves!
I keep wondering why the electrician doesn’t point out such things in advance to avoid all these discussions!
He should just include it as a standard item in his offer. A homeowner who wants to do it themselves can always opt out.
Customer service in Germany is really poor...
Our general contractor, who handled the electrical installation, also said that a LAN installation includes patching!
kati1337 schrieb:
At least you have electrical boxes in the utility room. I have loose cables without plugs or ends hanging out of the wall there.How many are there?
To be honest, I can only agree with @11ant that you are rather lucky. In our case, the electrician “kindly” connected and installed the network outlets in the individual rooms. (The patch panel was installed later by me, and I terminated the cables.) Out of a total of 24 network outlets, six did not work at all due to crushed, unconnected, or reversed wiring. Another four did not function properly, meaning they did not support Gigabit connections and sometimes not even 100 Mbps. Removing an already installed outlet, disconnecting the cables, and re-terminating them correctly is definitely much trickier than doing this with new cables.
At least after that, all connections worked as desired, now even at 10 Gbps.
At least after that, all connections worked as desired, now even at 10 Gbps.
untergasse4318 Sep 2020 11:32K1300S schrieb:
Another four did not work properly, meaning they did not allow a gigabit connection, in some cases not even 100 Mbit/s. If there is no mention of testing or certification, he just connects the wire to the terminal and that’s it. Everything else doesn’t matter to him, and anything beyond that is purely courtesy. Especially in general contractor projects, you often can’t expect anything at all. I really wonder why this causes such outrage here.
Alessandro schrieb:
[IMG alt="2020-09-18 09_35_22-Window.png"]https://www.hausbau-forum.de/attachments/2020-09-18-09_35_22-window-png.51423/[/IMG]
He did connect all the RJ45 outlets, but they weren’t patched on the other side.
A layperson wouldn’t realize that the terminating has to be done as a separate task! Well, I see that a bit differently. Weren’t you surprised that no one asked how or where the other end should look? Patch panel in the distribution board, 19” patch panel, LSA patch panel, or patch panel with keystone jacks? As a “layperson,” you wouldn’t be able to do anything with a patch panel anyway. You also need a router or switch, which has to be set up, and so on. You don’t expect the electrician to do all that given this scope of work, right?
It’s a similar issue if the building specification states “1 ceiling outlet with switch,” for example. You’d usually expect a light fixture attached as well, right? No one would ever expect the electrician to just install the light of your choice “automatically” because it should be obvious, would they?
untergasse43 schrieb:
What does it say about this? I’ve encountered this situation so many times: "but I thought that was included?" Since it happened often enough, every offer now clearly states that only items explicitly mentioned are included or will be done. Especially with electrical work/building automation, it’s usually pretty clear. In this case, the cables were supposed to be routed to a specific location. That was exactly done. When you buy a garage, you don’t usually get a car included either. No car, true, but in my opinion, truly unfinished work is being left here. It’s not so much about the 500€, but the unclear definition of scope. I don’t expect them to install devices for me, but here a cable with bare wires is hanging out of the wall. Usually, a non-professional doesn’t know what to do with that. If I list LAN connections as standard in the scope of work, then either a socket must be installed on the other side (in the utility room) so the homeowner can do the wiring, or it must at least be explicitly stated that further specialist work remains to be done by the builder.
My excerpt came from the detailed electrical company quote. In my scope of work, it only said that x number of LAN connections were included in the price. But nothing about raw cables hanging out of the wall.
This should be made transparent in advance. It wasn’t clear to me, and I know our scope of work almost by heart.
Similar topics