ᐅ Telecom Connection – Line Already Installed, Still Have to Pay $600?

Created on: 15 Jul 2016 13:44
R
R0Li84
I applied for my internet and phone connection with the telecom provider. In the meantime, the local energy supplier (a small regional company) has already installed the phone cable to the house.

The cable now only needs to be connected to the telecom provider’s network and the "APL box" inside the building needs to be connected. No more earthworks are required. (I wanted to complete all excavation work in one go, which was successful).

I have now read that in this case the telecom provider is not allowed to charge for the connection – can anyone provide more detailed information on this?
Uwe8215 Jul 2016 14:23
R0Li84 schrieb:
He did it for free.

It is not free. Then the bill from the telecom company comes.
Uwe8215 Jul 2016 14:25
One more thing: If you sign a contract with Telekom, you will receive a credit of 400€ on your bill. Condition: You must book a plan through Telekom's builder hotline.
P
Payday
15 Jul 2016 14:27
Most of the time, the utility providers (gas, electricity, or water) lay the telecom cable in the trench as well. It doesn’t require extra effort on their part, and they receive some compensation from the telecom company for it. The telecom technician (or authorized electrician) then connects the entire system inside the house or at the street. The flat fee is always charged in full, as the service has been provided.
R
R0Li84
15 Jul 2016 14:49
Uwe82 schrieb:
It’s not free. Then there’s an invoice from Telekom.

Actually no – there is no invoice from Telekom. I asked specifically.

Basically, this is my point:

External connection = free!
Internal connection = 600€

The work is the same in both cases (provided the cable is already installed).
Uwe8215 Jul 2016 14:56
Then
R0Li84 schrieb:
What I basically mean is:

Oh, then you should have mentioned that as well. The pricing policy of Telekom is their business. But since your connection is inside, Telekom charges 600€ for it. I wouldn’t want it outside either. How anyone comes to the conclusion that you don’t have to pay because of that is beyond me.

That’s just how Telekom’s pricing works.
R0Li84 schrieb:
Not at all – no bill from Telekom. I asked specifically


I don’t understand that sentence.
R
R0Li84
15 Jul 2016 21:32
Telekom usually covers the excavation work and drilling (except when going through a waterproof concrete shell). The cost for this is 600€.

You have to specify everything very precisely (where the wall opening should be, and so on).

If the connection is outside, you don’t pay anything because those services are not required. So why should I pay for it inside when everything is prepared identically to the outside connection?