ᐅ Shower tray damaged – multiple paint chips now visible

Philfuel schrieb:

What exactly are you planning to claim? Did you not damage it yourself?

Hmm... are you referring to claiming defects possibly related to workmanship?

How can the coating be damaged?

I can count on two hands how many times the bathtub has been used (never for bathing) or how often hair has been washed in it. And if you don’t have an answer to my question, please save yourself the trouble, thank you!

Are you 100% sure that no child or anyone else dropped a hairbrush, the showerhead, or something similar on it?

Otherwise, I think it will be difficult to get it approved.

Yaso2.0 schrieb:

How can the coating get damaged?

Something can fall onto it, causing small chips to come off. Shower heads, toys, hair dryers, wooden handles, glass jars…
The damage looks like that. It doesn’t happen gradually over time. Bathing doesn’t cause it either, even if you bathe every day.
Since you probably don’t use the tub often, as you say, and it wasn’t like this at the start, the damage is most likely caused by the things falling on it.
The tub itself is quite inexpensive for the enamel category, at under €500. … but you’re welcome to try it anyway.

Tolentino schrieb:

Are you 100% sure that no child or anyone else has dropped a hairbrush, the showerhead, or anything else on it?

Otherwise, I think it’s hard to get through.

We definitely haven’t used the bathtub at all for the last 6-7 months. It’s sitting in a corner where nothing can fall on it or anything like that. It’s about 2.5 m (8 feet) away from everything else, like the sink, for example.

And our daughter is 13; she has never used the bathtub.

ypg schrieb:

Something can fall on it and cause a chip. Showerhead, toy, hairdryer, wooden handle, glass container…
The damage looks like that. Such things don’t happen gradually over time.

Today I saw that the coating was slightly peeling, like a bubble, and then I picked at it, which is why it looks more noticeable now.

It may sound unbelievable, but it is impossible for anything to fall on it. For example, the showerhead hangs on the wall so that I don’t even have to take it down when washing my hair; I just turn the water on and off.

I can’t explain it at all. When the first chip in the coating appeared, I initially thought one of the three of us had done something. But now, after about 6 months and with absolutely no use of the bathtub, it happened again.

I will ask the general contractor/plumber about it… but thanks for your input!

You could take a macro photo again. This looks like damage caused by a falling object. Please share what the installer said about it. It’s possible there was a pre-existing damage and the enamel only chipped now??? Bubbles are quite unusual in this case.

hanghaus2023 schrieb:
You could take another close-up photo. It looks like damage from a falling object.

It looks like this now because I rubbed/picked at it.

I have contacted our claims representative at the general contractor and sent photos. She is now reaching out to the plumbing contractor. We’ll see what happens...