Hello everyone!
I’m a bit frustrated right now and hope you can help me.
A few weeks ago, I installed my Faktum fitted kitchen; part of this is an Ikea Hjälpsam dishwasher made by ELECTROLUX.
Earlier today, I thought it would be a good idea to clean a soap dispenser in the dishwasher.
After about 20 minutes, when I happened to enter the kitchen again, I was faced with a huge foam mess. The (actually small amount of) remaining soap in the dispenser had expanded into an enormous foam mountain coming out of the dishwasher.
After I panicked and turned off the water supply, and carefully cleaned the foam out of the kitchen, I wanted to drain the remaining foam from the machine by running it empty.
What surprised me at first: The drain pump kept running continuously, even with the main power switch turned off. Also, the selected programs are canceled after a short time.
A look in the manual and a brief internet search revealed: The Aqua Stop safety system was triggered due to the water and foam leakage; this is why the drain pump runs nonstop.
Now that the cause has been eliminated, the machine is still stuck in “Aqua Stop” mode.
How can I reset this? I’d rather not call customer service, wait forever, and have to spend a fortune.
Can anyone help?
Best regards and many thanks,
Matthias
I’m a bit frustrated right now and hope you can help me.
A few weeks ago, I installed my Faktum fitted kitchen; part of this is an Ikea Hjälpsam dishwasher made by ELECTROLUX.
Earlier today, I thought it would be a good idea to clean a soap dispenser in the dishwasher.
After about 20 minutes, when I happened to enter the kitchen again, I was faced with a huge foam mess. The (actually small amount of) remaining soap in the dispenser had expanded into an enormous foam mountain coming out of the dishwasher.
After I panicked and turned off the water supply, and carefully cleaned the foam out of the kitchen, I wanted to drain the remaining foam from the machine by running it empty.
What surprised me at first: The drain pump kept running continuously, even with the main power switch turned off. Also, the selected programs are canceled after a short time.
A look in the manual and a brief internet search revealed: The Aqua Stop safety system was triggered due to the water and foam leakage; this is why the drain pump runs nonstop.
Now that the cause has been eliminated, the machine is still stuck in “Aqua Stop” mode.
How can I reset this? I’d rather not call customer service, wait forever, and have to spend a fortune.
Can anyone help?
Best regards and many thanks,
Matthias
A
Alec_Trevelyan8 Feb 2024 23:08I had the same problem. The cause turned out to be a large amount of dirt around the tub where the outlet for the water level sensor is connected. Inside the tub, there is a small slot, and from the outside, a gray hose is attached to it. I used cotton swabs to thoroughly clean this small slot from the inside. Now the appliance runs smoothly again.
And here is what I learned: regularly clean your dishwasher. There are plenty of products available on the market for this!
And here is what I learned: regularly clean your dishwasher. There are plenty of products available on the market for this!
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