ᐅ Intermittent signal interference on the TV since the internet became available
Created on: 17 Dec 2020 09:58
T
Tx-25
Hello everyone, our TV intermittently loses signal. The screen goes black with the message "no signal." This usually happens at the beginning and not every time we use it. When it does occur, it only happens once during use. To fix the problem, I usually need to switch the input once. That input also shows no signal at first, but then the reception "returns."
What’s strange is that we had no problems for 5 months (moved into our new build). The issue started almost exactly on the day we got the internet connection installed in the house.
Could this be related somehow?
We do not use internet TV. All cables (power, TV, internet) run together bundled up in one corner of the utility room to the distribution box.
What’s strange is that we had no problems for 5 months (moved into our new build). The issue started almost exactly on the day we got the internet connection installed in the house.
Could this be related somehow?
We do not use internet TV. All cables (power, TV, internet) run together bundled up in one corner of the utility room to the distribution box.
Tx-25 schrieb:
I noticed that the error usually occurs within the first minute after I turn on the TV, and the signal is lost for about 20 to 25 seconds.It sounds like a device in the TV setup needs to restart, causing about 20 seconds of no signal. Can you check if any devices are rebooting? Do they have indicator LEDs that might show this?I don’t fully understand your setup. Which devices are connected between the satellite dish and the TV? Are there any cross-connections to the router? I would disconnect all cables from the satellite equipment that aren’t necessary, such as any LAN connections.
H
hampshire19 Dec 2020 17:22Do you have Telekom Sat Entertain?
Hello everyone. First, I disconnected the internet connection from the router. That did not improve anything. A day later, I unplugged the power cable from the router but left the internet connection on. At first, that also brought no improvement. However, since Friday, the issue has not occurred anymore. I am waiting a bit longer to see how it develops. The multiswitch is located in our attic. No one has been near it.
No, we do not have Telekom Sat Entertain.
Between the satellite dish and the TV, we only have a multiswitch, and I installed a splitter so we can record on our TV and watch simultaneously. This setup has been in place since we moved in and did not cause any problems before the internet connection was established.
No, we do not have Telekom Sat Entertain.
Between the satellite dish and the TV, we only have a multiswitch, and I installed a splitter so we can record on our TV and watch simultaneously. This setup has been in place since we moved in and did not cause any problems before the internet connection was established.
If the problem occurs again, I will disconnect the TV from the LAN connection once more. However, the internet was installed in the house about 6 weeks ago. I connected the TV to the LAN about one to two weeks later. If I remember correctly, the connection has been faulty since the day the internet was connected.
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