ᐅ IKEA Resonlig soft-close hinge no longer available

Hello,

have you checked whether the sliding hinge of the new appliances is different from RESONLIG, or was that just something a call center employee said? In that case, I would be cautious and recommend seeing it in the furniture store.

Good luck!

Yes, I had looked at it both in the Skinnade manual and on-site. The mechanism is now integrated into the dishwasher door, and the new Skinnade also has a different product number, meaning it is a different machine.

Hello, I had the same problem: RESONLIG was not installed in my machine. I called customer service. They found out that it is the installation kit 156171400/5, which needs to be ordered from Electrolux’s spare parts warehouse, and they also left an expensive bill of over 100 euros.

I then contacted Electrolux again to explain the situation but haven’t received a response yet; that was yesterday.

Let’s see, but maybe this will help someone!

It’s really frustrating!

And the customer service came by because once again someone at Electrolux was incompetent on the phone?

You should also contact IKEA customer service again about the problem. After all, IKEA sold an appliance with missing parts.