ᐅ Front Door – Scratches After Installation – Who’s Responsible?
Created on: 28 Oct 2018 18:32
B
bau2018
Hello everyone,
Our front door was installed a few weeks ago, but we only removed the protective film yesterday and noticed a scratch in the aluminum, about 3cm (1 inch) long – clearly visible.
In the meantime, several tradespeople have worked on the site.
So, we probably can’t insist on a new door from the window manufacturer, since we cannot prove that the scratch was there from the start… or can we?
Could this be covered by the homeowner’s liability insurance?
Unfortunately, I don’t know much about this topic or the legal situation.
Thanks a lot for your help!!!
Our front door was installed a few weeks ago, but we only removed the protective film yesterday and noticed a scratch in the aluminum, about 3cm (1 inch) long – clearly visible.
In the meantime, several tradespeople have worked on the site.
So, we probably can’t insist on a new door from the window manufacturer, since we cannot prove that the scratch was there from the start… or can we?
Could this be covered by the homeowner’s liability insurance?
Unfortunately, I don’t know much about this topic or the legal situation.
Thanks a lot for your help!!!
I can’t confirm that. We had damage to a patio door. It costs less, sure, but there was no dithering at all. Replaced immediately, done.
And I wouldn’t accept a scratch like that on my front door. However, it must be said that our general contractor and we insisted that the front door be installed last. Exactly for that reason. There’s always someone bumping into it with a ladder. That’s why a temporary construction door was installed in the meantime.
And I wouldn’t accept a scratch like that on my front door. However, it must be said that our general contractor and we insisted that the front door be installed last. Exactly for that reason. There’s always someone bumping into it with a ladder. That’s why a temporary construction door was installed in the meantime.
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Mottenhausen29 Oct 2018 14:16Alex85 schrieb:
With a general contractor (GC), it’s different because they have to take responsibility for all the mistakes made by the trades.Where did you get that from? As soon as the door is delivered to the construction site, the risk transfers to me. If you have builder’s risk insurance, it covers the door until installation, but from that point, the liability falls on the person responsible for the scratch. If they cannot be identified, then a GC usually can’t do much, apart from possibly offering a small goodwill credit.
That's really just bad luck.
It seems like you come across that quite often.
I would try to simply consider it normal wear and tear. It doesn’t take long before you or the little ones leave their marks everywhere anyway, so aiming for perfection is bound to fail.
Do you have another photo for us?
It seems like you come across that quite often.
I would try to simply consider it normal wear and tear. It doesn’t take long before you or the little ones leave their marks everywhere anyway, so aiming for perfection is bound to fail.
Do you have another photo for us?
Mottenhausen schrieb:
Where did you get that from? Once the door arrives on the construction site, the risk transfers to me. If you have a builder’s all-risk insurance, it covers the door until installation, but from that point on, liability lies with the person responsible for the scratch. If they cannot be identified, then a general contractor probably won’t do much, except maybe offer a small goodwill credit.I see that differently (twice over). Delivered materials that are not yet installed remain the responsibility of the tradesperson. Only once installed does the builder’s all-risk insurance take over, provided the damage is covered by the policy (which I doubt). When all trades are managed by one entity and damage occurs on-site during construction, the responsibility usually lies with the general contractor. Trying to avoid this responsibility would at least be morally questionable. Installation does not equate to acceptance.
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