ᐅ Front Door – Scratches After Installation – Who’s Responsible?

Created on: 28 Oct 2018 18:32
B
bau2018
Hello everyone,
Our front door was installed a few weeks ago, but we only removed the protective film yesterday and noticed a scratch in the aluminum, about 3cm (1 inch) long – clearly visible.
In the meantime, several tradespeople have worked on the site.
So, we probably can’t insist on a new door from the window manufacturer, since we cannot prove that the scratch was there from the start… or can we?
Could this be covered by the homeowner’s liability insurance?
Unfortunately, I don’t know much about this topic or the legal situation.
Thanks a lot for your help!!!
B
Bookstar
29 Oct 2018 18:34
Yes, Alex is right. As long as it has not been installed and approved by me, it is the responsibility of the tradesperson. Otherwise, it would really be impossible to control.
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Frank Hartung
29 Nov 2018 17:13
Has the work been inspected and approved yet?