Hello,
After a lot of back and forth, we finally got a scheduled date for our house on November 25, 2020. At the beginning of September, we took the foundation slab out of the scope of our prefab house manufacturer and completed it ourselves so that the house could still be erected this year.
Then today we received a call from our house manufacturer saying that the window company delivered the windows incorrectly (exterior color inside and interior color outside). The installation date has been postponed indefinitely.
I understand that there is nothing we can do to have the house delivered this year, but are we entitled to any compensation? Should we get in touch with a lawyer?
Thank you very much in advance for your thoughts and opinions.
Best regards,
Susanne
After a lot of back and forth, we finally got a scheduled date for our house on November 25, 2020. At the beginning of September, we took the foundation slab out of the scope of our prefab house manufacturer and completed it ourselves so that the house could still be erected this year.
Then today we received a call from our house manufacturer saying that the window company delivered the windows incorrectly (exterior color inside and interior color outside). The installation date has been postponed indefinitely.
I understand that there is nothing we can do to have the house delivered this year, but are we entitled to any compensation? Should we get in touch with a lawyer?
Thank you very much in advance for your thoughts and opinions.
Best regards,
Susanne
Y
YourValentine18 Nov 2020 10:29@Stefan001 – yes, I have everything in writing and I also believe that it is relevant.
@haydee – of course, it is unfortunate – these things can happen from time to time, but yes, I have followed the advice of @hampshire and have sent an email to our prefab house manufacturer requesting a detailed clarification of the circumstances and asking for a solution.
@haydee – of course, it is unfortunate – these things can happen from time to time, but yes, I have followed the advice of @hampshire and have sent an email to our prefab house manufacturer requesting a detailed clarification of the circumstances and asking for a solution.
Stefan001 schrieb:
However, it does make a difference what the reason is for the windows being delivered incorrectly or not at all. In any case, it is a fault of the manufacturer or their subcontractor. Unfortunate, but legally not considered force majeure, and it does not exempt the contractor from their contractual delivery obligations.
haydee schrieb:
I don’t know how far along the production stage is in the workshop, but maybe a compromise would be to install the windows later and just place them now. The walls are just in the way anyway and would have to be moved out and then moved back in later. From a production logistics standpoint, installing the windows on site would be an extreme complication. I assume that after a missing approval from the incoming goods inspection, the production slot for the walls was already canceled. Your idea might apply to a less advanced manufacturer, but current market players are likely so fully digitized that they wouldn’t have nearly finished products standing around like that.
https://www.instagram.com/11antgmxde/
https://www.linkedin.com/company/bauen-jetzt/
I believe that with the tight deadlines, the incoming goods inspection did not notice, and the walls are already in production.
This has nothing to do with being outdated. The quality control must realize that not only the colors are present, but also carefully check that they are incorrect. This process is not done digitally.
This has nothing to do with being outdated. The quality control must realize that not only the colors are present, but also carefully check that they are incorrect. This process is not done digitally.
haydee schrieb:
I believe that with the tight deadlines, the incoming goods inspection didn’t catch it, and the walls are already in production. I, on the other hand, don’t think the anesthesiologist stands at the table before the patient has signed the consent form.
haydee schrieb:
The quality control must realize that it’s not just about having the right colors, but carefully check if they are actually wrong. This isn’t done digitally. The visual inspection is done by a person who gives their approval (or not). Only with this approval is the material “authorized” to be loaded onto the forklift. Production management checks whether all supplied components are in stock: if not, the production slot is canceled. So the incoming goods inspector is basically responsible for installing potentially incorrect elements—unless this manufacturer has a final inspection supervisor for the completed walls. In that case, the walls would already be finished and wrong and would need to be dismantled (but then the customer would probably be called to see if they’d accept the issue in exchange for a few green bills, a bouquet of flowers, and a big “thank you” card, so that production could still meet the agreed delivery date). The shipping supervisor usually only verifies the order picking.
I don’t know of any “old” prefab house manufacturer that would have survived the industry’s transformation without digitalization (except as a brand absorbed by some private equity firm).
https://www.instagram.com/11antgmxde/
https://www.linkedin.com/company/bauen-jetzt/
YourValentine schrieb:
When we signed the contract last year, summer 2019, the plan was to move in by December 2020 at the latest. Now we moved in in May, and probably in August:Honestly, did you realistically expect December? I think every homeowner imagines moving in earlier than possible and tends to overlook the time needed for the building permit/planning permission, weather conditions, screed drying, and so on. I also used connections, so instead of the usual 3 months for the building permit, it only took 12 weeks... And then the contractor didn’t even start right away. And on December 22, every tradesperson, including the tiler, stopped working. By then, we had already sold our house 13 months earlier, spent 5 months without a home or living with my parents, then rented a holiday apartment... It couldn’t have gone any other way for us, but it was what it was. If we had decided on the plot three months earlier, everything would have turned out differently. It’s just bad luck, and dry spells are part of building a house as much as they are part of life. Just stay calm and enjoy the next few weeks—the calm before the storm. And the rental cost for the construction power box isn’t that high, especially compared to if it was already running.Similar topics