Hello everyone! I would like to hear your opinion on the following issue. As additional information: we live in a newly built house, and we moved in about 5 months ago.
The issue concerns the fastening of our roof tiles (specifically the verge tiles) and storm damage caused by Storm Sabine. Several tiles were damaged or lifted during the storm, especially on the verge side. This side of the roof corresponds to the main impact area or edge.
For the tile that fell to the ground, it can be seen that it was not fastened at its designated pre-drilled hole or indentation. The indentation is intact, so no screw or nail could have been there (see attached image). According to the manufacturer and as far as I have read in the technical guidelines of the DDH, every verge tile must be fastened.
For us, this means that we can no longer assume that our roof is properly laid and secured. This would require a thorough inspection and correction by the manufacturer. Additionally, in our opinion, the manufacturer is now responsible for covering the roofer’s repair costs, whom we hired directly the next morning (yesterday). Naturally, this should be resolved as quickly as possible to prevent further damage. Also, we believe our insurance will not cover this damage if there is suspicion of improperly fastened tiles.
What are your thoughts on this? Are our views reasonable and understandable? We have already reported the problem to the builder and are currently waiting for a response.
The issue concerns the fastening of our roof tiles (specifically the verge tiles) and storm damage caused by Storm Sabine. Several tiles were damaged or lifted during the storm, especially on the verge side. This side of the roof corresponds to the main impact area or edge.
For the tile that fell to the ground, it can be seen that it was not fastened at its designated pre-drilled hole or indentation. The indentation is intact, so no screw or nail could have been there (see attached image). According to the manufacturer and as far as I have read in the technical guidelines of the DDH, every verge tile must be fastened.
For us, this means that we can no longer assume that our roof is properly laid and secured. This would require a thorough inspection and correction by the manufacturer. Additionally, in our opinion, the manufacturer is now responsible for covering the roofer’s repair costs, whom we hired directly the next morning (yesterday). Naturally, this should be resolved as quickly as possible to prevent further damage. Also, we believe our insurance will not cover this damage if there is suspicion of improperly fastened tiles.
What are your thoughts on this? Are our views reasonable and understandable? We have already reported the problem to the builder and are currently waiting for a response.
According to the manufacturer, storm clips should also have been used. However, it is not explicitly stated where. According to the roofer who briefly inspected the damage yesterday, clips are typically used over larger surface areas.
As I understand the specification for barge tiles, fastening with screws or nails is required. The tile manufacturer also states: "Each barge tile must be secured with a wood screw, 4.5 mm in diameter, screwed in to a depth of 24 mm (approximately 1 inch) into the softwood battens (structural laths). "
As I understand the specification for barge tiles, fastening with screws or nails is required. The tile manufacturer also states: "Each barge tile must be secured with a wood screw, 4.5 mm in diameter, screwed in to a depth of 24 mm (approximately 1 inch) into the softwood battens (structural laths). "
Sorry for the double post, but I took @KingSong’s advice to heart and checked with two local roofers. Their statements were quite clear: one clip is not enough in this area; every verge tile must be screwed down. The second roofer also pointed out our exposed location (the house is situated on a hilltop at just under 470 meters (1,540 feet) above sea level).
In the structural calculations for our house, I also found the assessment for the storm clips. It states that in the areas where clips are used at all, only every third tile is clipped. In my opinion, that would be far too few for the verge tiles anyway.
In the structural calculations for our house, I also found the assessment for the storm clips. It states that in the areas where clips are used at all, only every third tile is clipped. In my opinion, that would be far too few for the verge tiles anyway.
What kind of damage are we actually talking about here?
How is the "manufacturer" involved in this case (the brick manufacturer or the house builder)? If there is a defect in the workmanship, as you suspect, you should file a claim under the warranty.
Do I understand correctly that "the roofer" is now another party that has already been hired? Why? Was there an urgent need to repair damage, and the roofer who originally installed the roof was not available?
How is the "manufacturer" involved in this case (the brick manufacturer or the house builder)? If there is a defect in the workmanship, as you suspect, you should file a claim under the warranty.
Do I understand correctly that "the roofer" is now another party that has already been hired? Why? Was there an urgent need to repair damage, and the roofer who originally installed the roof was not available?
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