ᐅ Resin flooring too soft? Dents and discoloration

Created on: 6 Sep 2020 20:20
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AnnaMaria
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AnnaMaria
6 Sep 2020 20:20
Hello everyone,

A few months ago, we bought a house that has a synthetic resin coating on the electric screed in the living area.

In theory, synthetic resin should be resistant. However, our floor absorbs everything that falls on it, which has caused stains from drops of juice, red wine, and similar substances that cannot be removed. We even noticed that the runner rug has left color marks on the floor. Additionally, a flower pot on a wheeled stand has left dents in the floor due to its weight (about 10 kilograms (22 pounds)) pressing down on the wheels.

Our suspicion is that something went wrong during the installation process.

If the floor is this soft and permeable, could that affect its wear resistance and possibly the indoor air quality (off-gassing)?

Does anyone have any ideas on what can be done?

We have considered installing laminate flooring over it but are unsure whether that is feasible or effective.

We would appreciate any professional advice!

Best regards, AnnaMaria
Vicky Pedia6 Sep 2020 21:43
Hello Anna, based on your description, something definitely doesn’t seem right. However, as an expert, I’m reluctant to give an opinion from a distance with limited information. It really needs to be inspected on site, which is why an expert assessment is necessary. Which region are you from?

I would recommend consulting a specialist company near you for advice. In direct contact, you can discuss all the pros and cons.

As I said, it’s difficult or even impossible to resolve from afar. Sorry!
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AnnaMaria
7 Sep 2020 18:39
Thank you for your reply!

We live near Überlingen by Lake Constance.
KlaRa9 Sep 2020 14:43
Hello Anna-Maria,
Discoloration can occur with resin-based floors in industrial construction, but this is not a characteristic specific to residential or commercial areas. Therefore, it would be important to clarify what type of system the synthetic resin installed in your house actually is.
Color transfer is certainly not a typical or acceptable property, and even dent-like depressions under the described load-bearing areas are not acceptable on cement screeds (used as the coating substrate).
Please simply name the system and material manufacturer! This information should be listed on the quotation or final invoice.

You are probably still within the warranty period?
If yes, send a letter to the contractor, making sure to include “notice of defects” in the subject line.
Start with a brief introduction naming the current issue and include an “request for rectification” with a realistic deadline (let’s say 4 weeks from receipt of the letter).
Regards, KlaRa
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AnnaMaria
11 Sep 2020 19:23
Thank you, KlaRa, for your reply. Unfortunately, no one from the construction company is reachable anymore. The company went bankrupt. We suspect that it is a K2 coating. We would prefer to remove the floor since we are not fans of synthetic resin anyway. However, I have no idea how to do that. I think we will have to contact a specialist company for this after all. Best regards
KlaRa13 Sep 2020 14:28
Well, whether it’s synthetic resin or another type of coating:
Except for wood or mineral-based surface finishes, we are generally dealing with products that are the result of a chemical transformation process.
Among synthetic resin materials, there are also variants that, when applied with skilled craftsmanship, can look excellent. So, these products should not be dismissed outright.
Now, how do you remove a synthetic resin coating that (possibly, I don’t know for sure) is not fully cured?
There should be no doubt that it needs to be removed. Covering it with other materials is like wearing sunglasses with dark lenses inside your own home, following the motto "If I don’t see it, it’s not there!"
For smaller (soft) areas, you can work with a putty knife; for larger (mostly cured) surfaces, a fine milling machine is necessary, equipped with appropriate dust extraction.
It’s understandable that after removal, you might be considering a different type of surface finish.
The contractor awarded this task will certainly make use of a (let’s call it) “specialist subcontractor” who carries out milling, shot blasting, and possibly concrete sawing work.
All of this is definitely not suitable for a do-it-yourselfer with just a screwdriver and basic tools from a hardware store, but for a professional company with the right equipment, it is certainly feasible.
Regards, KlaRa