ᐅ Are spare parts for Ikea Hemnes easy to order online?

Hello everyone,

I have a somewhat specific question that might be familiar to some of you. I own several pieces of furniture from the IKEA Hemnes series, and unfortunately, some parts have shown signs of wear or minor damage, so replacement is necessary. Now I’m a bit unsure about how to proceed, as I would like to know: Is it easy to order replacement parts for IKEA Hemnes online?

What matters most to me is the availability of original replacement parts, their precise fit, and of course a relatively straightforward ordering process, preferably without long waiting times or multiple intermediaries. I’m also interested in whether there are special platforms or official channels offering this service, or if one has to rely on third-party sellers. Maybe you also have experience with how the delivery works and whether the parts are well labeled and easy to identify through customer service.

If it’s relevant: I’m mainly looking for drawer runners and matching screws or handles. I would really appreciate any tips, advice, or firsthand experiences, as I’d like to avoid having to purchase a whole new piece of furniture.

Thanks in advance!

Derek schrieb:
Are replacement parts for IKEA Hemnes easy to order online?

That’s a good and somewhat complex question. IKEA typically does not offer replacement parts directly through their standard online store, at least not without some extra steps. Officially, ordering replacement parts usually happens through customer service, which in many cases needs to be contacted by phone or email. They will then help identify the correct parts for your Hemnes furniture – which requires you to have product numbers, sometimes serial numbers, or clear details about the furniture version.

Technically, it’s important to know exactly which component you need; for example, the drawer slides in Hemnes furniture may have been used in different versions, and not all parts are fully compatible. This is often the challenge since IKEA does not comprehensively list product variants online, especially for older series.

Another important point: there are third-party suppliers specializing in IKEA replacement parts, but the quality and fit can vary significantly. Many of these providers offer original parts from returns or parts reproduced by other manufacturers. If you consider these sources, I strongly recommend paying close attention to dimensions and customer reviews.

The ordering process itself is usually straightforward once you know where to look. Make sure you have the exact item number, otherwise the process can quickly become complicated.

Regarding delivery and labeling, IKEA generally does a decent job with replacement parts. The parts are usually individually packaged and clearly labeled for easy identification. However, delivery times can sometimes be longer than when ordering regular furniture, so it’s a good idea to allow a few extra days.

In short: yes, it is possible to order Hemnes replacement parts online, but the process requires some research and is not always “easy” like a two-click order through the standard IKEA webshop. Have you already tried reaching out to IKEA directly with your part numbers? Which parts exactly do you want to replace? That could make the search much easier.

Surela schrieb:
Yes, it is possible to order replacement parts for Hemnes online, but the process requires some research

I can confirm this: It’s best to contact IKEA customer service directly with detailed product information. Third-party suppliers are usually unnecessary. Replacement parts like screws, handles, or drawers are reliably available there, if in stock.

Derek schrieb:
Are spare parts for IKEA Hemnes easy to order online?

The desire to specifically order spare parts for Hemnes online is completely understandable, as repairing furniture instead of buying new helps save resources and money.

As mentioned before, IKEA does not offer spare parts directly through its online store but through a separate customer service. Here is an important tip: document the parts carefully—possibly with photos if possible. Having the product number or purchase receipt also helps to identify the correct part.

In addition, IKEA spare parts orders often go through a service portal or a special link that is not immediately known to everyone. Sometimes there are even instructions in German about the ordering process for IKEA spare parts on the official IKEA forum.

Furthermore, Hemnes drawer slides and handles are often available since they are common spare parts. Screws, on the other hand, tend to be standardized, and you can sometimes find suitable replacements in hardware stores if you need them quickly.

If you have doubts, you can also visit an IKEA store and ask at the customer service desk. Personal contact often has the advantage that you can inquire about parts on site and sometimes take them home directly.

In summary:
- Spare parts are available through IKEA customer service, not directly via the online store
- exact part names and product numbers greatly simplify the search
- third-party suppliers exist but quality should be considered
- local IKEA stores can help if nothing is found online

Hope this helps you and you find the right parts for your Hemnes furniture!