ᐅ Appointment postponed due to incorrect window color

Created on: 17 Nov 2020 09:56
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YourValentine
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YourValentine
17 Nov 2020 09:56
Hello,

After a lot of back and forth, we finally got a scheduled date for our house on November 25, 2020. At the beginning of September, we took the foundation slab out of the scope of our prefab house manufacturer and completed it ourselves so that the house could still be erected this year.

Then today we received a call from our house manufacturer saying that the window company delivered the windows incorrectly (exterior color inside and interior color outside). The installation date has been postponed indefinitely.

I understand that there is nothing we can do to have the house delivered this year, but are we entitled to any compensation? Should we get in touch with a lawyer?

Thank you very much in advance for your thoughts and opinions.

Best regards,
Susanne
seat8817 Nov 2020 10:08
I believe there is no entitlement to compensation; why would there be? You will still receive your house, just later. And your prefab house manufacturer will likely avoid responsibility, since they can’t be held accountable for the windows.
Even though it sounds harsh, it seems like just bad luck 🙁
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MayrCh
17 Nov 2020 10:11
Which handover/ready-for-occupancy date is contractually agreed?
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ypg
17 Nov 2020 10:15
Why is the installation date important? The handover and acceptance date is more decisive, for example regarding penalties for delays, etc.
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YourValentine
17 Nov 2020 10:18
On October 21st, we received a letter from our company stating:

the preliminary work for the house assembly has been completed. The production of your Lehner house is currently in progress, so we have scheduled the assembly of your house for November 25th, 2020.

I don’t think there is anything about the assembly date in the contract; the only thing mentioned is that after the foundation slab is completed, the house will be delivered within a maximum of 8 weeks. (but I need to check this more precisely)
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YourValentine
17 Nov 2020 10:19
We do not have a contractual handover date (in hindsight, it’s really unfortunate that we don’t have one, but you’re always wiser after the fact).