ᐅ Repairing KALLAX after purchase at a hardware store – Does it void the warranty?
Created on: 25 Nov 2021 08:37
V
Vinbela
Hello everyone,
I recently bought a KALLAX shelving unit at a hardware store. Unfortunately, during assembly, a wooden part on the back panel got damaged. I repaired the part myself by gluing and re-screwing it. My question is: Does this void the warranty from the manufacturer or the store?
I understand that warranties often become void after improper repairs. But how does it work specifically with such a simple DIY repair? What rights do I have if the shelving unit later develops a significant defect that might be related to the repair? Should I expect to lose the warranty, or will the retailer simply refuse to cover it because I made the repair myself?
I look forward to your opinions, experiences, and ideally also legal advice. Thank you in advance!
I recently bought a KALLAX shelving unit at a hardware store. Unfortunately, during assembly, a wooden part on the back panel got damaged. I repaired the part myself by gluing and re-screwing it. My question is: Does this void the warranty from the manufacturer or the store?
I understand that warranties often become void after improper repairs. But how does it work specifically with such a simple DIY repair? What rights do I have if the shelving unit later develops a significant defect that might be related to the repair? Should I expect to lose the warranty, or will the retailer simply refuse to cover it because I made the repair myself?
I look forward to your opinions, experiences, and ideally also legal advice. Thank you in advance!
Helga schrieb:
Documentation and proof of the repair are therefore recommended.I completely agree with this.
Additionally, there is no general regulation stating that doing your own repairs automatically voids the warranty. The important thing is that you do not cause any new damage.
I have encountered cases where consumers repaired small defects themselves, and the supplier did not raise warranty issues later, even when actual material defects appeared.
As long as you proceed responsibly, your chances are good.
Legal Situation:
The manufacturer’s warranty may include terms stating that repairs carried out by the owner or third parties will void the warranty. The exact wording of the warranty conditions is decisive here.
However, the statutory warranty (legal guarantee) towards the seller remains valid as long as the repair was carried out properly and the defect is not caused by the repair.
In practical terms, this means: If a defect existed before the repair, the seller is responsible for it.
My advice: Carefully check the warranty conditions and inform the seller transparently about the repair. If the seller refuses to honor the statutory warranty, it may be advisable to seek legal advice.
The manufacturer’s warranty may include terms stating that repairs carried out by the owner or third parties will void the warranty. The exact wording of the warranty conditions is decisive here.
However, the statutory warranty (legal guarantee) towards the seller remains valid as long as the repair was carried out properly and the defect is not caused by the repair.
In practical terms, this means: If a defect existed before the repair, the seller is responsible for it.
My advice: Carefully check the warranty conditions and inform the seller transparently about the repair. If the seller refuses to honor the statutory warranty, it may be advisable to seek legal advice.
C
chenValeri27 Nov 2021 10:17In brief:
If the repair does not cause any new damage, the statutory warranty remains valid. However, the guarantee may be voided if the repair is done by yourself, provided this is stated in the guarantee terms.
Therefore, always document the repair and inform the retailer. This way, you stay on the safe side.
If the repair does not cause any new damage, the statutory warranty remains valid. However, the guarantee may be voided if the repair is done by yourself, provided this is stated in the guarantee terms.
Therefore, always document the repair and inform the retailer. This way, you stay on the safe side.
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