ᐅ Damage to hardwood flooring / financial compensation for damages
Created on: 15 Mar 2015 20:51
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binsoweitB
binsoweit15 Mar 2015 20:51Hello,
we have the following problem. We purchased a newly built apartment. During the installation of the oak parquet flooring, the drying times apparently were not observed. The floor is completely glued down and then varnished. After some time, filler material started to push up like swellings in more and more areas. These are noticeable throughout the apartment and sometimes appear as narrow, sausage-like bulges along the joints.
The floor installer casually said that the floor would just need to be sanded down again and resealed. We have approximately 64 sqm (690 sqft) of parquet installed in the apartment. Three rooms are connected continuously with this parquet. For us, this would mean moving out, storing the furniture, and being accommodated in a hotel for about three days.
According to the builder, we are obliged to cooperate, meaning to empty and pack the furniture ourselves.
The whole situation is overwhelming for us, and we would prefer to receive a compensation payment instead, in other words a price reduction. However, according to the builder, this would be limited to the net price of sanding and resealing, about €14 (about $15) per sqm (about 0.1 sqft). This price does not correspond to the actual damage for us. Additionally, we would have to waive all warranty claims and assume the risk of having to fix it ourselves later on. In that case, the proposed payment would certainly not be sufficient.
Therefore, our question is: Is the builder correct? Or should the compensation be higher?
Thank you very much for any help!
we have the following problem. We purchased a newly built apartment. During the installation of the oak parquet flooring, the drying times apparently were not observed. The floor is completely glued down and then varnished. After some time, filler material started to push up like swellings in more and more areas. These are noticeable throughout the apartment and sometimes appear as narrow, sausage-like bulges along the joints.
The floor installer casually said that the floor would just need to be sanded down again and resealed. We have approximately 64 sqm (690 sqft) of parquet installed in the apartment. Three rooms are connected continuously with this parquet. For us, this would mean moving out, storing the furniture, and being accommodated in a hotel for about three days.
According to the builder, we are obliged to cooperate, meaning to empty and pack the furniture ourselves.
The whole situation is overwhelming for us, and we would prefer to receive a compensation payment instead, in other words a price reduction. However, according to the builder, this would be limited to the net price of sanding and resealing, about €14 (about $15) per sqm (about 0.1 sqft). This price does not correspond to the actual damage for us. Additionally, we would have to waive all warranty claims and assume the risk of having to fix it ourselves later on. In that case, the proposed payment would certainly not be sufficient.
Therefore, our question is: Is the builder correct? Or should the compensation be higher?
Thank you very much for any help!
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nordanney15 Mar 2015 23:16I would have it repaired. Why should you be obliged to participate?
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HilfeHilfe16 Mar 2015 07:36I also don’t understand why you should be involved. The parquet installer should organize a container, gather a few strong guys, and do it themselves.
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binsoweit16 Mar 2015 08:15According to the developer, I would have an obligation to assist.
Masipulami16 Mar 2015 08:33Then have him provide you with the relevant legal text for that.
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toxicmolotof16 Mar 2015 10:59In my opinion, the assistance ends where you allow him access. Everything else is, in my view, "his problem."
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