ᐅ Paying an energy surcharge despite a fixed price for the kitchen?
Created on: 19 Dec 2022 19:56
J
Jacy0505
In November 2021, we ordered our kitchen at a fixed price from our local kitchen studio. They specifically recommended doing this even though we hadn’t started building the house yet. We were told that prices would increase significantly. That’s why we agreed on a fixed price, which excluded any possible price increases from the manufacturer or elsewhere.
Last week, our kitchen was finally installed in our new house, unfortunately with several defects, but that is another matter. Suddenly, there is an additional charge of 600 euros, referred to as an energy surcharge. Would you pay this despite having a fixed price agreement?
Last week, our kitchen was finally installed in our new house, unfortunately with several defects, but that is another matter. Suddenly, there is an additional charge of 600 euros, referred to as an energy surcharge. Would you pay this despite having a fixed price agreement?
Nutshell schrieb:
I guess they make their defect repairs dependent on whether you pay for them. You have to decide for yourself what is more serious.
What you are legally entitled to and what you actually receive are two different things.I can’t imagine that. I assume you haven’t paid the full amount yet because of the existing defects? The amount withheld must be high enough to put pressure on them to fix these defects, but must not exceed the legally permitted limit.
Hello,
when they start playing games like this:
I would talk to them _once more_ and clearly but politely tell them that this is your final attempt at communication and that everything beyond this point will be handled through a lawyer, because in the end, they will have to pay as well. I have a lot of humor and put up with a lot of nonsense, but there is a limit, and that limit must be enforced!
Why do we even make contracts? So that they can unilaterally adjust the price afterwards? Because of energy costs? Using the same argument, you could refer to your higher heating costs and reduce the bill by $600...
What a drama...
Best regards,
Andreas
when they start playing games like this:
Nutshell schrieb:
I guess they make their defect repairs dependent on whether you pay for them.
I would talk to them _once more_ and clearly but politely tell them that this is your final attempt at communication and that everything beyond this point will be handled through a lawyer, because in the end, they will have to pay as well. I have a lot of humor and put up with a lot of nonsense, but there is a limit, and that limit must be enforced!
Why do we even make contracts? So that they can unilaterally adjust the price afterwards? Because of energy costs? Using the same argument, you could refer to your higher heating costs and reduce the bill by $600...
What a drama...
Best regards,
Andreas
X
xMisterDx28 Dec 2022 02:02Based on experience, these threads don't always reveal the whole truth. What does your contract say? Is there a price lock that expires at some point?
Without knowing the contract, I find it quite inappropriate to immediately blame the kitchen showroom...
I find it hard to believe that the kitchen builder would manufacture a kitchen and then wait 10 months before installing it for the customer. After all, it’s also their warranty that partly expires in that time.
Without knowing the contract, I find it quite inappropriate to immediately blame the kitchen showroom...
I find it hard to believe that the kitchen builder would manufacture a kitchen and then wait 10 months before installing it for the customer. After all, it’s also their warranty that partly expires in that time.
SumsumBiene28 Dec 2022 07:56I would explicitly ask how they arrived at the total amount. You probably already ordered the kitchen after signing the contract. If not, that is their problem. And if they had to make multiple trips because of missing parts, that is not your problem either.
So, how exactly is the 600€ sum broken down?
So, how exactly is the 600€ sum broken down?
Thank you for your opinions. I have the contract in front of me; it is dated November 27, 2021. It clearly states that the price is fixed, even in the event of possible price increases from the supplier. It also includes storage of the complete kitchen until the house is finished.
I don’t understand why I am being accused of not telling the whole truth.
I also did not badmouth the "bad" kitchen showroom; I simply asked whether you would pay this mentioned energy surcharge.
I don’t understand why I am being accused of not telling the whole truth.
I also did not badmouth the "bad" kitchen showroom; I simply asked whether you would pay this mentioned energy surcharge.
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