ᐅ Faulty sewage lifting system – who is responsible for the cost?
Created on: 10 Oct 2022 14:04
S
Schlup84
Hello dear forum,
I usually don’t write here and have been a quiet reader since our house was built.
I hope someone can help me.
A technician found today that the pump of our sewage lifting system is defective (it has been making loud noises for a few weeks).
He wants to order a new one now, and the costs are expected to be around 500€ (about 550 USD).
We moved into our house nearly 3 years ago, and the construction was done with a general contractor.
My question is whether this damage is covered under the 5-year warranty after house completion, provided, of course, that the damage is not caused by us. The technician can only answer this after removing the motor, since it is still running (very loudly) and he wants to have the new one first.
Thank you all!
Martin
I usually don’t write here and have been a quiet reader since our house was built.
I hope someone can help me.
A technician found today that the pump of our sewage lifting system is defective (it has been making loud noises for a few weeks).
He wants to order a new one now, and the costs are expected to be around 500€ (about 550 USD).
We moved into our house nearly 3 years ago, and the construction was done with a general contractor.
My question is whether this damage is covered under the 5-year warranty after house completion, provided, of course, that the damage is not caused by us. The technician can only answer this after removing the motor, since it is still running (very loudly) and he wants to have the new one first.
Thank you all!
Martin
xMisterDx schrieb:
Was the lifting station included in the general contractor's scope of supply?Yes, it was. Included in the offer...X
xMisterDx13 Oct 2022 10:57Then it’s the general contractor’s turn to replace them, yes. If during the renovation it turns out that something is inside that shouldn’t be there, you’ll have to assess the situation further.
The pump has to be replaced anyway, before it completely fails one day.
The pump has to be replaced anyway, before it completely fails one day.
xMisterDx schrieb:
Then it's the general contractor's turn to replace them, yes. If during the interior work it turns out that something is inside that shouldn’t be there, we will have to see how to proceed.
The pump has to be replaced anyway before it completely fails one day. Yes, a new one has been ordered. Let’s see what happens next…
You will probably have to pay for all of these, because 1. after handing over the house, the burden of proof is on you, and 2. there is definitely no warranty coverage for rotating or moving parts. If it’s something else, you still won’t be able to prove that it was already faulty at the time of handover (after all, it worked for 3 years).
Unfortunately, maintenance won’t help you here either, even if, for example, the pump motor fails the day after handover.
You can only hope for goodwill, but I don’t see any warranty claim in this case.
Unfortunately, maintenance won’t help you here either, even if, for example, the pump motor fails the day after handover.
You can only hope for goodwill, but I don’t see any warranty claim in this case.
Dogma schrieb:
I think you will have to cover all those costs yourself because, firstly, after the handover of the house, the burden of proof is on you; and secondly, the warranty definitely does not cover rotating or moving parts. If it’s something else, you still won’t be able to prove that it was defective at the time of handover (after all, it worked for 3 years).
Unfortunately, even regular maintenance won’t help you, especially if, for example, the pump station’s motor fails a day later.
You can only hope for goodwill, but I don’t see any warranty claim there. Okay, thanks. I’ll see what comes of it.
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RotorMotor13 Oct 2022 13:54Dogma schrieb:
2. There is 100% no warranty on rotating/moving parts.Why do you say that?As far as I know, there is a 5-year warranty on everything permanently connected to the house.
I have never heard that it depends on whether the part moves or rotates.
Otherwise, that would exclude heating and ventilation systems as well...
Oh, and of course windows wouldn’t be covered either, since they also move or rotate.
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