ᐅ Faulty sewage lifting system – who is responsible for the cost?

Hello dear forum,
I usually don’t write here and have been a quiet reader since our house was built.
I hope someone can help me.

A technician found today that the pump of our sewage lifting system is defective (it has been making loud noises for a few weeks).

He wants to order a new one now, and the costs are expected to be around 500€ (about 550 USD).

We moved into our house nearly 3 years ago, and the construction was done with a general contractor.

My question is whether this damage is covered under the 5-year warranty after house completion, provided, of course, that the damage is not caused by us. The technician can only answer this after removing the motor, since it is still running (very loudly) and he wants to have the new one first.

Thank you all!
Martin

A common issue with lifting stations is insufficient cleaning (opening the cover, removing sludge from walls, pump, etc., and flushing if necessary). Check seals and hose clamps (if present). In an apartment I manage, such a lifting station is installed. The lifting station or pump had to be replaced or cleaned by a technician twice within four years. The hardware was covered by the manufacturer’s warranty, but labor costs had to be paid by the owner.

MEA should cover this (provided there is no user-caused damage) through the general contractor.

i_b_n_a_n schrieb:

A common issue with lifting stations is insufficient cleaning (open the lid, clean the walls, pump, etc. from any "sludge," flush if necessary. Check seals and hose clamps if present). In an apartment I manage, such a lifting station is installed. The system and the pump had to be replaced or cleaned by a technician twice within 4 years. The hardware was covered by the manufacturer’s warranty, but labor costs had to be paid for by us.

MEA should cover this (as long as there is no user damage) through the general contractor.

The system has been serviced annually since move-in. So, if it turns out that there is something in the system that shouldn’t be there (which I don’t believe, since we carefully monitor what goes down the drain), then the general contractor should be responsible for the costs, right?

Was the lifting station included in the general contractor’s scope of supply?

xMisterDx schrieb:

Was the lifting station included in the general contractor's scope of supply?

Very good question! Usually, the general contractor offers the basement, if at all, as a bare shell. Further details are often arranged directly with the plumber. As far as I recall, the warranty period is two years.

I am also familiar with the sewage lifting station. In most cases, the homeowner is solely responsible for it.