ᐅ The chimney specialist states the work is done professionally, while the chimney sweep does not consider it professional.
Created on: 20 Nov 2013 14:58
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raetselhaftR
raetselhaft20 Nov 2013 14:58Hello,
We recently had a stove with an external chimney installed through a well-known local chimney builder. It was inspected by the chimney sweep last week but was found to have defects. As a layperson, I can’t assess how serious these are, but I am assuming the worst.
Chimney sweep:
Execution is defective because the flue pipe runs through the masonry without insulation and only with a single layer, which leads to a thermal bridge (condensation) in the masonry. Removing the sealing of the wall collar is part of the inspection, as otherwise the work cannot be verified.
Chimney builder:
After a second inspection, they claim there is no defect. However, the properly and weatherproof installed wall collar was cut out by a third party, so due to this on-site removal/modification at the junction between the chimney system and the building, any legal warranty claim may be forfeited.
Well, I think the chimney sweep as the “expert” is probably right, but how do we assert our rights now? The defects should of course be fixed. We still have a balance to pay, but according to the chimney builder, it must be paid within two days.
Who can I turn to? The chamber of crafts said they are not responsible.
Thanks for your tips.
We recently had a stove with an external chimney installed through a well-known local chimney builder. It was inspected by the chimney sweep last week but was found to have defects. As a layperson, I can’t assess how serious these are, but I am assuming the worst.
Chimney sweep:
Execution is defective because the flue pipe runs through the masonry without insulation and only with a single layer, which leads to a thermal bridge (condensation) in the masonry. Removing the sealing of the wall collar is part of the inspection, as otherwise the work cannot be verified.
Chimney builder:
After a second inspection, they claim there is no defect. However, the properly and weatherproof installed wall collar was cut out by a third party, so due to this on-site removal/modification at the junction between the chimney system and the building, any legal warranty claim may be forfeited.
Well, I think the chimney sweep as the “expert” is probably right, but how do we assert our rights now? The defects should of course be fixed. We still have a balance to pay, but according to the chimney builder, it must be paid within two days.
Who can I turn to? The chamber of crafts said they are not responsible.
Thanks for your tips.
J
JanWichmann20 Nov 2013 19:51I know many will say you should take legal action.
We had a similar case with our boiler; the gas and plumbing technician said everything was fine, but the chimney sweep found defects.
We then invited both of them to our home, where they discussed the issue and found a good solution for everyone.
We had a similar case with our boiler; the gas and plumbing technician said everything was fine, but the chimney sweep found defects.
We then invited both of them to our home, where they discussed the issue and found a good solution for everyone.
I would call both parties together and ask the chimney specialist to comply with the chimney sweep’s requirements. If the chimney sweep refuses to approve the installation, you will not receive the operating permit.
The chimney specialist is obligated to deliver a work free of defects.
If they insist on immediate payment now, consult a construction law attorney. They can advise you on how to make a payment “under reservation.”
Don’t threaten with a lawyer right away, and if necessary, keep the attorney working quietly in the background… they can still send a letter if other measures fail.
The chimney specialist is obligated to deliver a work free of defects.
If they insist on immediate payment now, consult a construction law attorney. They can advise you on how to make a payment “under reservation.”
Don’t threaten with a lawyer right away, and if necessary, keep the attorney working quietly in the background… they can still send a letter if other measures fail.
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