After several requests, the additional cost statement finally arrived today. One item is completely unacceptable – the extra charge for parquet stair covering!
During the construction phase, we decided to go with a parquet stair covering instead of tiles. There was never any mention, neither verbally nor in writing, of extra costs or anything similar. And now this change is costing us 3,000€ (about 3,300 USD) more.
I am absolutely frustrated – if we had known this, we would have avoided choosing parquet.
There are one or two other issues that don’t seem right, but this one annoys me the most.
What should I do???
During the construction phase, we decided to go with a parquet stair covering instead of tiles. There was never any mention, neither verbally nor in writing, of extra costs or anything similar. And now this change is costing us 3,000€ (about 3,300 USD) more.
I am absolutely frustrated – if we had known this, we would have avoided choosing parquet.
There are one or two other issues that don’t seem right, but this one annoys me the most.
What should I do???
Anne1983 schrieb:
What to do???Hello Anne1983,
for the next change order, ask if it will cause additional costs.
Steven
H
HilfeHilfe28 Apr 2020 14:20Which developer?
Choosing optional features always comes with an additional cost.
Choosing optional features always comes with an additional cost.
I have calmed down a bit now and have carefully reread everything.
It still doesn’t add up, but I’m starting to understand.
We selected a parquet floor priced at €49.90 per square meter (approx. $54) instead of €79.90 per square meter (approx. $87) as part of a promotion.
The lady who advised us forwarded the offer to our site manager only about two weeks later. However, she quoted the price at €79.90 per square meter (approx. $87). We already raised concerns about the higher price for the parquet floor. He said at the time that he would look into it. For us, the matter was considered resolved.
Now, as the basis for his cost calculation, he has used the €79.90 per square meter (approx. $87), which is incorrect.
We are basically paying an extra charge for the parquet flooring overall and for the parquet staircase covering.
Who is in the right here?
It still doesn’t add up, but I’m starting to understand.
We selected a parquet floor priced at €49.90 per square meter (approx. $54) instead of €79.90 per square meter (approx. $87) as part of a promotion.
The lady who advised us forwarded the offer to our site manager only about two weeks later. However, she quoted the price at €79.90 per square meter (approx. $87). We already raised concerns about the higher price for the parquet floor. He said at the time that he would look into it. For us, the matter was considered resolved.
Now, as the basis for his cost calculation, he has used the €79.90 per square meter (approx. $87), which is incorrect.
We are basically paying an extra charge for the parquet flooring overall and for the parquet staircase covering.
Who is in the right here?
Can you provide proof of the promotional price? In other words, that you selected the flooring at that price. If so, then at least the price should be reduced accordingly there. If you can’t prove it, it will be more difficult, and the situation with the stair covering is also not that simple. If you ordered the change without agreeing on a price, you are already in a somewhat disadvantageous position. Because in that case, they can of course charge a relatively high price if they want to.
What still needs to be clarified, of course, is exactly what portion of the additional cost was caused by the flooring and what by the different stair covering!
What still needs to be clarified, of course, is exactly what portion of the additional cost was caused by the flooring and what by the different stair covering!
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