After several requests, the additional cost statement finally arrived today. One item is completely unacceptable – the extra charge for parquet stair covering!
During the construction phase, we decided to go with a parquet stair covering instead of tiles. There was never any mention, neither verbally nor in writing, of extra costs or anything similar. And now this change is costing us 3,000€ (about 3,300 USD) more.
I am absolutely frustrated – if we had known this, we would have avoided choosing parquet.
There are one or two other issues that don’t seem right, but this one annoys me the most.
What should I do???
During the construction phase, we decided to go with a parquet stair covering instead of tiles. There was never any mention, neither verbally nor in writing, of extra costs or anything similar. And now this change is costing us 3,000€ (about 3,300 USD) more.
I am absolutely frustrated – if we had known this, we would have avoided choosing parquet.
There are one or two other issues that don’t seem right, but this one annoys me the most.
What should I do???