Hello everyone,
We have been living in our house for almost 3 years now. Unfortunately, a defect has appeared.
Several tiles in the area of the front door (first row of tiles) have come loose from the substrate and are now hollow. This is not a big issue, the tiler has already been informed and will fix the problem next week.
However, I see a bigger problem. Right in front of the side panel of the front door is the staircase leading to the upper floor. In the area of the front door, the staircase stands on the tiles, and one of these tiles is affected. When you step on the staircase, you can hear the tile is loose and creaks underfoot. This did not happen before.
Is there any way to fix this without having to dismantle the staircase?
Thanks and best regards,
Matthias
We have been living in our house for almost 3 years now. Unfortunately, a defect has appeared.
Several tiles in the area of the front door (first row of tiles) have come loose from the substrate and are now hollow. This is not a big issue, the tiler has already been informed and will fix the problem next week.
However, I see a bigger problem. Right in front of the side panel of the front door is the staircase leading to the upper floor. In the area of the front door, the staircase stands on the tiles, and one of these tiles is affected. When you step on the staircase, you can hear the tile is loose and creaks underfoot. This did not happen before.
Is there any way to fix this without having to dismantle the staircase?
Thanks and best regards,
Matthias