Hello everyone,
I am quite new to the forum and unfortunately, a really unpleasant incident has brought me here.
We bought a house located in a newly developed area where a total of 160 houses were built by one company.
The interior finishing work was carried out by subcontractors, with whom we were still able to plan some final details.
In the main bathroom, we decided not to install a shower fitting and planned to install it ourselves instead of buying the expensive one from the bathroom company.
So, at the handover on Wednesday, the fitting was naturally not installed yet, and the pipes coming out of the wall were exposed but sealed off.
So far, so good! When I returned to the house for the first time since the handover yesterday, there was a large puddle in the living room on the ground floor, and on the ceiling, there was a big water stain around the cable intended for the dining table lamp.
I immediately called the construction company, who told me to contact the plumbing company. I did that, and a technician came to find and fix the cause.
The problem was with the pipes in the shower in the bathroom above. The plug that was supposed to seal them was not watertight, and water leaked behind the wall, traveling through the cable slot down into the living room.
For now, it is fixed and no longer dripping, which is good. But the bad feeling remains, and we don’t know how to handle this situation.
Neither of us knows anything about such issues, and the plumber just says, “No problem, it will dry out in a few days. The wall is made of calcium silicate brick, which absorbs and then dries the water, and the ceiling between the ground floor and the first floor is concrete, so nothing will happen!”
However, we are worried that water is now inside the ceiling cavity, which cannot dry properly. We are afraid of mold or other problems that might develop in our brand new house. We already expect that the construction and plumbing companies will downplay this. We would feel better if an independent building inspector could take a look. Who would have to pay for this if necessary? Can the plumbing company be held responsible since they caused the issue?
Thank you in advance, and I look forward to your helpful advice!
Best regards and have a foot-dry weekend
jessica
I am quite new to the forum and unfortunately, a really unpleasant incident has brought me here.
We bought a house located in a newly developed area where a total of 160 houses were built by one company.
The interior finishing work was carried out by subcontractors, with whom we were still able to plan some final details.
In the main bathroom, we decided not to install a shower fitting and planned to install it ourselves instead of buying the expensive one from the bathroom company.
So, at the handover on Wednesday, the fitting was naturally not installed yet, and the pipes coming out of the wall were exposed but sealed off.
So far, so good! When I returned to the house for the first time since the handover yesterday, there was a large puddle in the living room on the ground floor, and on the ceiling, there was a big water stain around the cable intended for the dining table lamp.
I immediately called the construction company, who told me to contact the plumbing company. I did that, and a technician came to find and fix the cause.
The problem was with the pipes in the shower in the bathroom above. The plug that was supposed to seal them was not watertight, and water leaked behind the wall, traveling through the cable slot down into the living room.
For now, it is fixed and no longer dripping, which is good. But the bad feeling remains, and we don’t know how to handle this situation.
Neither of us knows anything about such issues, and the plumber just says, “No problem, it will dry out in a few days. The wall is made of calcium silicate brick, which absorbs and then dries the water, and the ceiling between the ground floor and the first floor is concrete, so nothing will happen!”
However, we are worried that water is now inside the ceiling cavity, which cannot dry properly. We are afraid of mold or other problems that might develop in our brand new house. We already expect that the construction and plumbing companies will downplay this. We would feel better if an independent building inspector could take a look. Who would have to pay for this if necessary? Can the plumbing company be held responsible since they caused the issue?
Thank you in advance, and I look forward to your helpful advice!
Best regards and have a foot-dry weekend
jessica
Ötzi Ötztaler17 Oct 2020 09:31
Call all the rental companies, you can manage that. If necessary, buy a household appliance at a hardware store (there are electric dehumidifiers, for example from Trotec or Comfee), but in terms of size, this will definitely not be sufficient on its own. However, it's better than nothing at the start. For example, I bought a Trotec ttk 30e, but something like that would be overwhelmed in the long run. The question is whether you can remove more moisture by heating and ventilating or with a small construction dryer. If in doubt, heat and ventilate during the day, and use the small dehumidifier at night. And with professional dryers, strictly follow the rental company’s instructions.
Otherwise, turn up the heating, set up a fan, and ventilate very thoroughly with quick bursts. Do you have a ventilation system? Take lots of photos, and ideally bring along one or two neighbors or friends as witnesses.
Otherwise, turn up the heating, set up a fan, and ventilate very thoroughly with quick bursts. Do you have a ventilation system? Take lots of photos, and ideally bring along one or two neighbors or friends as witnesses.
Ötzi Ötztaler17 Oct 2020 09:47
The damage hotline of the building insurance could possibly also refer you to a drying company.
J
Jessica85ber17 Oct 2020 10:08Mycraft schrieb:
What is the current status? How far along is the construction progress?First of all, thank you for all the quick and knowledgeable answers!
Basically, everything is finished. As I said, a few fixtures and sinks still need to be installed by ourselves. But other than that, the handover was on Wednesday, and we planned to start painting this weekend and then gradually move in over the coming weeks.
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