Hello everyone,
Until now, I’ve mostly followed the topics here quietly, but I thought I might ask for your experiences this time 🙂
We are building with Schwörerhaus, and our current task is to plan our kitchen so that we also get the layout for the utility connections. We thought we’d get three quotes, compare them, and then decide. But it’s not as easy as we thought.
So far, we have visited two kitchen showrooms. Both told us they only plan and sell the kitchen with the appliances included, and during the consultation, we could only specify which functions are important to us for the appliances.
After all the planning, we got to see a finished rendering on-site and were given a price. However, we were not allowed to take any pictures or printed plans of the final kitchen. Also, no exact model numbers or similar details about the appliances were provided. We were told the brand, but a supplier usually offers more than one appliance of a brand.
This all seems quite unprofessional to me. The advisors’ argument was each time that they put in the effort, and then I might take the plan and get it done somewhere else. In the end, I determined the layout, number of cabinets, etc., myself at both places—and naturally chose the same for each to compare.
But without the details, I can hardly compare. In the end, I don’t really know which appliances are included. If company 1 says it costs 25,000 EUR and company 2 says 15,000 EUR, I have no way of understanding what causes the difference. Both kitchens are roughly identical in layout and the number of cabinets, so it must be the appliances? It would be nice to have that listed so I could maybe choose cheaper appliances in one kitchen or more expensive ones in the other if something is “missing” or however.
What are your experiences here? Does anyone perhaps know a good kitchen studio in Berlin/Brandenburg where you can get everything listed clearly?
I’m a bit unsure right now... I wouldn’t want to pay such an amount “just like that” without knowing exactly what I am paying for in the end.
Thanks in advance for your insights.
Best regards,
ElaVogel
Until now, I’ve mostly followed the topics here quietly, but I thought I might ask for your experiences this time 🙂
We are building with Schwörerhaus, and our current task is to plan our kitchen so that we also get the layout for the utility connections. We thought we’d get three quotes, compare them, and then decide. But it’s not as easy as we thought.
So far, we have visited two kitchen showrooms. Both told us they only plan and sell the kitchen with the appliances included, and during the consultation, we could only specify which functions are important to us for the appliances.
After all the planning, we got to see a finished rendering on-site and were given a price. However, we were not allowed to take any pictures or printed plans of the final kitchen. Also, no exact model numbers or similar details about the appliances were provided. We were told the brand, but a supplier usually offers more than one appliance of a brand.
This all seems quite unprofessional to me. The advisors’ argument was each time that they put in the effort, and then I might take the plan and get it done somewhere else. In the end, I determined the layout, number of cabinets, etc., myself at both places—and naturally chose the same for each to compare.
But without the details, I can hardly compare. In the end, I don’t really know which appliances are included. If company 1 says it costs 25,000 EUR and company 2 says 15,000 EUR, I have no way of understanding what causes the difference. Both kitchens are roughly identical in layout and the number of cabinets, so it must be the appliances? It would be nice to have that listed so I could maybe choose cheaper appliances in one kitchen or more expensive ones in the other if something is “missing” or however.
What are your experiences here? Does anyone perhaps know a good kitchen studio in Berlin/Brandenburg where you can get everything listed clearly?
I’m a bit unsure right now... I wouldn’t want to pay such an amount “just like that” without knowing exactly what I am paying for in the end.
Thanks in advance for your insights.
Best regards,
ElaVogel
Benutzer123 schrieb:
When I agreed to the kitchen studio That’s exactly the crucial point: the commitment.
You receive all the information and drawings. The contract is fully valid from both parties.
What if every kitchen planner had to be paid 240€ for planning (or 90€ for rough planning) upfront, which would then be deducted later? I don’t think customers would accept that.
W
WilderSueden13 Jun 2022 19:49Yes, but this secrecy is just ridiculous. The typical single-family home kitchen is not so complex that the floor plan couldn’t be recreated by the next provider within 15 minutes. Most customers probably do exactly that. As a result, no one really benefits, and without the ability to compare, in the end, the lowest price wins rather than the best value for money. Because if you don’t know what’s included, you also don’t know that you’re getting more...
Benutzer12313 Jun 2022 19:50ypg schrieb:
…
That’s exactly the crucial point: the commitment.
You receive all the information and drawings. The contract is fully valid for both parties.
What if every kitchen planner charged €240 (about $260) for planning (or €90 (about $98) for a rough draft) upfront, which would later be deducted? I don’t think customers would accept that. I don’t think so either. And honestly, what are €90 (about $98) or €240 (about $260) anyway? I came to the studio with my own plan. I knew how many cabinets I wanted, their width, and their layout, yet I believe we still had four appointments (each about three hours) before we got a contract. Planning is a major part of a kitchen, and a good plan is definitely worth a lot.
My first kitchen studio, where the advice was really good and where we could have basically gotten almost everything we wanted, handled it like this:
"Actually, I’m not allowed to show you the individual prices or print anything for you at this point. But I have to look up something here, and what you do with your phone is your own business..."
I found that very likeable, and that way I really got all the prices.
The price was also good in comparison (I had visited two other studios and a furniture store).
But unfortunately, it was still too expensive for our budget.
Today, it would probably be a great offer, but I still couldn’t really afford it—at least not if I want to have a terrace soon.
"Actually, I’m not allowed to show you the individual prices or print anything for you at this point. But I have to look up something here, and what you do with your phone is your own business..."
I found that very likeable, and that way I really got all the prices.
The price was also good in comparison (I had visited two other studios and a furniture store).
But unfortunately, it was still too expensive for our budget.
Today, it would probably be a great offer, but I still couldn’t really afford it—at least not if I want to have a terrace soon.
Benutzer12313 Jun 2022 19:55WilderSueden schrieb:
Yes, but this secrecy is just ridiculous. A typical single-family home kitchen isn’t so complex that the layout couldn’t be recreated by the next supplier in 15 minutes. Most customers probably do exactly that. Therefore, no one really gains anything, and due to the lack of comparability, in the end, the one with the lowest price wins, not the one with the best value for money. Because if you don’t know what’s included, you also don’t know that you’re getting more... What do you mean by secrecy? If the appliances are that important to you: research beforehand, write down the model numbers, and visit a showroom that carries the manufacturer’s products. The advisor will appreciate that you made their job easier.
And as I said: the purchase contract lists EVERYTHING you are buying. Down to the cutlery tray or the non-slip mat.