ᐅ The outdoor water tap was not connected.

Created on: 1 Feb 2021 23:40
B
Buddy2709
Hello everyone,

We have a small problem. We have already completed the handover of our new build and shortly after noticed that one of the two outdoor faucets is not working. The site manager immediately sent a technician to fix the issue, but they couldn’t do anything... they only called around to find out which of the colleagues had connected everything. Well, it turns out that one of the outdoor faucets was simply never connected. And it’s the one located at the kitchen window, leading to the backyard.

We have now been offered an alternative to install a new water tap from the utility room. This would mean the faucet is no longer at the back in the garden but on the right side of the house by the carport... which is very inconvenient and not what we had planned.

The other option would be to reroute the pipe behind the new kitchen unit (just installed by the kitchen fitter for about €10,000 (around $11,000)) and drill into the utility room to connect the original faucet. This seems very complex to us, and I would only accept it if the piping is concealed within the walls. We’re also a bit concerned about potentially damaging the new kitchen.

Either way, it will be costly and disruptive. We would have to either partially dismantle the kitchen and open up walls or drill a new hole and seal the original location.

What would you do or recommend? And is it possible to claim a partial refund if the faucet is relocated and not installed as originally planned? Thanks in advance! 🙂
G
guckuck2
3 Feb 2021 07:46
The idea of a rain barrel is nice, similar to cisterns, but the disadvantages are even more pronounced: when you need it, it’s empty, and you won’t recover the costs.
H
haydee
3 Feb 2021 08:05
then the lid is not sealed. We don’t have one.

Take a look at your pictures from the construction phase to check if the valve was really not connected.
B
Buddy2709
3 Feb 2021 10:02
I'm also not a big fan of attracting mosquitoes to the house. But it's still a good idea that I want to implement for the garden shed...
face263 Feb 2021 10:15
I’m an amateur in construction, so I’m asking again out of curiosity because I didn’t quite understand. It’s a matter of comprehension.

Where exactly is the valve that isn’t connected, and how does that work?
In our case, the pipes were installed. The pipe sticks out from the outside of the wall, and then the external water faucets are mounted onto it. How do you install them without a pipe?
Or was the pipe only run up to a certain point and just stops there?
That would then also be a task for the plasterer.
Don’t you have any more photos from the shell construction phase?
A
Alessandro
3 Feb 2021 10:22
Just search for "outdoor faucet," and you will see that there is a long spout built into the wall. The part that extends inward was not connected. That’s why I was also surprised that the plasterer didn’t notice anything...
H
hampshire
3 Feb 2021 12:50
The situation is quite straightforward. The outdoor faucet was ordered and must be delivered at the agreed cost. You have already received a partial delivery. Now, I would suggest asking the plumber to correct the issue and explain how they plan to do it. If the risk of "kitchen damage" and the inconvenience of "dirt" are too great for you, another solution can be considered. Trying to get rid of the plumber is not productive, as they are not necessarily incompetent or unprofessional. A mistake was made—however that happened—and now it needs to be dealt with. Pipes can be installed both inside and outside the house up to the desired location and protected against freezing—so there is a way that doesn’t affect the kitchen.

The first maintenance offer represents a cost-effective solution for the plumber—you need to decide whether the value is right for you.

Who managed the construction? What does that person say?