Hello everyone,
We have a small problem. We have already completed the handover of our new build and shortly after noticed that one of the two outdoor faucets is not working. The site manager immediately sent a technician to fix the issue, but they couldn’t do anything... they only called around to find out which of the colleagues had connected everything. Well, it turns out that one of the outdoor faucets was simply never connected. And it’s the one located at the kitchen window, leading to the backyard.
We have now been offered an alternative to install a new water tap from the utility room. This would mean the faucet is no longer at the back in the garden but on the right side of the house by the carport... which is very inconvenient and not what we had planned.
The other option would be to reroute the pipe behind the new kitchen unit (just installed by the kitchen fitter for about €10,000 (around $11,000)) and drill into the utility room to connect the original faucet. This seems very complex to us, and I would only accept it if the piping is concealed within the walls. We’re also a bit concerned about potentially damaging the new kitchen.
Either way, it will be costly and disruptive. We would have to either partially dismantle the kitchen and open up walls or drill a new hole and seal the original location.
What would you do or recommend? And is it possible to claim a partial refund if the faucet is relocated and not installed as originally planned? Thanks in advance! 🙂
We have a small problem. We have already completed the handover of our new build and shortly after noticed that one of the two outdoor faucets is not working. The site manager immediately sent a technician to fix the issue, but they couldn’t do anything... they only called around to find out which of the colleagues had connected everything. Well, it turns out that one of the outdoor faucets was simply never connected. And it’s the one located at the kitchen window, leading to the backyard.
We have now been offered an alternative to install a new water tap from the utility room. This would mean the faucet is no longer at the back in the garden but on the right side of the house by the carport... which is very inconvenient and not what we had planned.
The other option would be to reroute the pipe behind the new kitchen unit (just installed by the kitchen fitter for about €10,000 (around $11,000)) and drill into the utility room to connect the original faucet. This seems very complex to us, and I would only accept it if the piping is concealed within the walls. We’re also a bit concerned about potentially damaging the new kitchen.
Either way, it will be costly and disruptive. We would have to either partially dismantle the kitchen and open up walls or drill a new hole and seal the original location.
What would you do or recommend? And is it possible to claim a partial refund if the faucet is relocated and not installed as originally planned? Thanks in advance! 🙂
hampshire schrieb:
Who was responsible for the site management? What does this person say? I assume it was the general contractor instead of detailed planning...
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untergasse433 Feb 2021 17:47Alessandro schrieb:
That’s why I was surprised that the plasterer didn’t notice anything...Just because he didn’t say anything doesn’t mean he didn’t notice it. He simply doesn’t care because it’s not his problem. It’s a classic situation where everyone only does what’s specified in their contract. If the plasterer had said, “Hey, there’s a missing pipe,” it could have caused a delay for him. The client would then have to identify who’s responsible, get the issue fixed, and only then would work continue. It’s quite understandable that the plasterer doesn’t want to be held up because of others’ mistakes.