Hello,
We have purchased an apartment in a new building. The apartment was just completed. An inspection has already taken place, during which several minor defects were identified and documented. About 1.5 weeks later, we visited the apartment again and noticed a depression in the parquet floor in the living kitchen area, approximately 30 cm (12 inches) in diameter (see photo).
We have already informed the construction manager, who inspected it and said that the depression is still within the tolerance range (< 1 mm (0.04 inches) depth).
We believe it is more than that, but have not measured it ourselves yet. In our opinion, this defect should definitely be addressed because the depression is clearly visible and can be felt when walking over it.
Does anyone have experience with this type of defect? Do we have a realistic chance of having it repaired? Should we consider hiring an independent expert?
Thank you in advance.
We have purchased an apartment in a new building. The apartment was just completed. An inspection has already taken place, during which several minor defects were identified and documented. About 1.5 weeks later, we visited the apartment again and noticed a depression in the parquet floor in the living kitchen area, approximately 30 cm (12 inches) in diameter (see photo).
We have already informed the construction manager, who inspected it and said that the depression is still within the tolerance range (< 1 mm (0.04 inches) depth).
We believe it is more than that, but have not measured it ourselves yet. In our opinion, this defect should definitely be addressed because the depression is clearly visible and can be felt when walking over it.
Does anyone have experience with this type of defect? Do we have a realistic chance of having it repaired? Should we consider hiring an independent expert?
Thank you in advance.
Hello, here is an update: We measured today, and the depression at the deepest point is about 4–5 mm (0.16–0.20 inches).
I’m not sure how much tolerance is allowed here, but this seems a bit too much to me...
@Curly: It is a multilayer parquet, with oak on top and a conifer wood substrate underneath.
Greetings from Berlin

I’m not sure how much tolerance is allowed here, but this seems a bit too much to me...
@Curly: It is a multilayer parquet, with oak on top and a conifer wood substrate underneath.
Greetings from Berlin
I am a bit puzzled by the cause of this indentation. Usually, engineered wood flooring is installed as a finished product and is not sanded afterward. Only solid wood flooring is sanded and then oiled or lacquered after installation. Engineered flooring typically has a wear layer of 4–6mm (0.16–0.24 inches), but this is not enough to repair an indentation of 4–5mm (0.16–0.20 inches). Is the floor made of individual strips that were fully glued down? In my opinion, this indentation is too deep to be acceptable. You notice it all the time, especially once you are aware of it.
Best regards,
Sabine
Best regards,
Sabine