Hello everyone,
Some time ago, we had a pool built, and after installing the pool surround, we noticed that the stones of the pool edging were not laid level. Over a distance of 2 meters (6.5 feet), there is a height difference of 2 cm (0.8 inches) or more. It looks visually awful, and the construction company says this is completely within the tolerance of the German standard and therefore is not a defect.
Can someone help me and tell me if this is indeed within the tolerance or if I am being misled here? Thanks in advance.
Best regards
Some time ago, we had a pool built, and after installing the pool surround, we noticed that the stones of the pool edging were not laid level. Over a distance of 2 meters (6.5 feet), there is a height difference of 2 cm (0.8 inches) or more. It looks visually awful, and the construction company says this is completely within the tolerance of the German standard and therefore is not a defect.
Can someone help me and tell me if this is indeed within the tolerance or if I am being misled here? Thanks in advance.
Best regards
H
HilfeHilfe4 Jan 2020 16:26It looks pretty bad. I would tear it down and have it rebuilt entirely.
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plewin1004 Jan 2020 16:29HilfeHilfe schrieb:
It looks really bad. I would tear it down and have it completely rebuilt. It’s a shame that no straightforward answers are given. Yes, it’s not solid construction, but when you see it in person instead of just in the photo, it actually looks quite poor, especially considering the purchase price.
It was probably a mistake to ask about this publicly.
Vicky Pedia4 Jan 2020 16:35Yes, you have to expect that here. In any case, this constitutes a defect in the workmanship. Have you already paid everything? Is there a handover report? This was quite a while ago, wasn’t it?
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Pinkiponk4 Jan 2020 16:35plewin100 schrieb:
It’s a pity that no straightforward answer is given. Yes, it’s not solid construction, but when you don’t just see it in photos but look at it in person, it actually looks poor, especially considering the purchase price.
It was probably a mistake to ask publicly.No, you should ask everything here. Maybe you can have an expert inspect it for a small fee. Depending on their assessment, you might then have a better basis for negotiation. For that amount of money, you should expect flawless quality, in my personal opinion.P
plewin1004 Jan 2020 16:38Vicky Pedia schrieb:
Yes, you have to expect that here. There is definitely a defect in the work. Have you already paid everything? Is there a handover report? It was quite a while ago, wasn’t it? Thank you, Vicky. The payment has been made and the handover completed. The issue was that the curbs only arrived 6 months later, so the problem only became visible afterwards. Before that, the unevenness was not noticeable. Now the construction company claims that everything is completely within the legal tolerances and standards. With the overwhelming amount of information, unfortunately, I don’t know which applies here to verify it.
I would be grateful for any kind of help.
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plewin1004 Jan 2020 16:40Pinkiponk schrieb:
No, you should ask everything here.
Maybe you can have an expert take a look for a small fee. Depending on their assessment, you might have a better basis for negotiation. For that amount of money, you should expect flawless workmanship, in my personal opinion. Yes, that’s what I plan to do. My idea was to find qualified professionals who can tell me whether the work done is really within the accepted tolerances before I spend more money on expert reports. Thanks anyway.